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M6B and M6E data issue
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M6B and M6E data issue
I am not getting the correct data for M6B and M6E today. I am showing less than 100 for the volume on both? Anyone else seeing this? Any ideas on how to fix it? I am using the 06-16 contracts for both.Tags: None
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The exchange is reporting very little volume for these instruments:
M6B contract specs
M6E contract specs
I would expect data to come through very slowly into NinjaTrader from your data provider for these instruments due to the low volume.
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When I load charts I see bars printing sporadically with very little volume throughout the entire day today for both of these instruments.This is expected due to the low volume.
I see zero volume printing now in both links. Total volume for these instruments is incredibly low. You can check this by clicking on the Volume tab in the link I provided.
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Originally posted by NinjaTrader_PatrickG View PostWhen I load charts I see bars printing sporadically with very little volume throughout the entire day today for both of these instruments.This is expected due to the low volume.
I see zero volume printing now in both links. Total volume for these instruments is incredibly low. You can check this by clicking on the Volume tab in the link I provided.
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Hello jhowinvest,
Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the body of the email: ww.ninjatrader.com/support/forum/showthread.php?t=83941Christopher S.NinjaTrader Customer Service
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I just received this reply from my email to platform support
Historical data is missing for this instrument since the 15th and our server team will look into resolving this during the weekend maintenance.
Do I still need to send those files or is just the missing historical data?
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Hello jhowinvest,
Thanks for the reply.
Please send me your NinjaTrader 7 log and trace files to *platformsupport[at]ninjatrader[dot]com.*
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the email body: ATTN CHRISL <paste the link to this forum post here>
I look forward to your reply.Chris L.NinjaTrader Customer Service
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