When I try to open some futures contracts (that I know I have data for through IQfeed) the right top window in the data series window just turns white and ninjatrader hangs?
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
hangs with some futures contracts
Collapse
X
-
Hello banco,
Can you please clarify the contract and expiry you are currently attempting to view? Can you please also reset your instruments and test again?
To reset your instruments please follow the steps below.
Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.
-
Hello banco,
Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the email body:ATTN RyanM
Comment
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by Vietanhnguyen2hotmailcom, Yesterday, 10:29 AM
|
4 responses
23 views
0 likes
|
Last Post Today, 09:06 PM | ||
Started by PhillT, 04-19-2024, 02:16 PM
|
4 responses
36 views
0 likes
|
Last Post
by PhillT
Today, 04:24 PM
|
||
Started by ageeholdings, 05-01-2024, 05:22 AM
|
5 responses
37 views
0 likes
|
Last Post
by ageeholdings
Today, 03:21 PM
|
||
Started by reynoldsn, Today, 02:34 PM
|
0 responses
14 views
0 likes
|
Last Post
by reynoldsn
Today, 02:34 PM
|
||
Started by nightstalker, Today, 02:05 PM
|
0 responses
24 views
0 likes
|
Last Post
by nightstalker
Today, 02:05 PM
|
Comment