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mb trading is not connecting

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    mb trading is not connecting

    Hello

    I am trying to connect on MB live account but i see a white connection

    I use windows 7

    Any suggestions please?

    Thank you.
    Attached Files

    #2
    Hello stevevai,

    Thank you for your post.

    Please use the steps I have provided below to remove, repair and recreate you connection within NinjaTrader:
    • Please go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
    • Then go to the Tools menu--> select Options--> select the Misc tab--> click Repair DB
    • Restart NinjaTrader
    • Please go to the Tools menu--> select Account Connections and recreate the account connection.

    I have also provided a link below to our Connection Guide to assist with creating your connection.


    Please let me know if the issue persists after this procedure.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Thank you for your reply.

      I did all that but i still have the same problem

      Comment


        #4
        This indicates a corrupt database. Please rename your database. With this procedure you will be required to recreate any ATM Strategies you may have saved at this time.


        To rename the DB:
        • Shutdown NinjaTrader and Go to the Start Menu
        • Select My Documents--> NinjaTrader 6.5--> DB--> NinjaTrader.MDB.
        • Right click on NinjaTrader.MDB and select "Rename."
        • Name it "NewNinjaTrader.MDB."
        • Then restart the software.
        • Connect
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          problem with NT7

          Hello i use windows 7 64bit.I have download the NT7.i use MBtrading broker and cannt connect to NT7 64 bit version.so i try to open the 32 bit and i see this message.

          Thank you
          Attached Files

          Comment


            #6
            Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

            In the message, please include the following:
            1.) A link to this forum thread.
            2.) Your most current trace and log files.

            You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

            Log file will be located by going to Documents->NinjaTrader 7 >Log->log.YYYYMMDD.txt
            Christopher J.NinjaTrader Customer Service

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