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NinjaTrader
Historical data problem
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Hello Jens,
Can you please send me an email to support[at]ninjatrader[dot]com that includes the following information.
License key you have entered at Control Center-->Help-->License Key
Zen-Fire username and password
Please put 'Attn Jason' in the subject header and reference this forum thread. I like to test your connection on my end and check if I experience the same outcome.JasonNinjaTrader Customer Service
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Please check the session template that is selected in the chart. The session template determines at what times data is loaded in charts in NinjaTrader 7. You can select the session template in the Data Series menu (right click chart). Make sure it does not exclude the current time.
If 'Session template' is currently set to <Use instrument settings>, please go to Control Center-->Tools-->Instrument Manager, highight the instrument in question and click Edit. You can now view what session template is used.
Subsequently go to Control Center-->Tools-->Session Manager. You can now see what times are used by the session template. You can modify session templates to your liking or create brand new ones in the Session Manager. More information can be found at the link below.
JasonNinjaTrader Customer Service
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Hello Jason,
did I read right? Zenfire Username AND Password???? At the moment I use a @SIM License, bicause the direct-edition License deactivates the ATM-Features also in Simulation mode. I have a real-account by Mirus. That's why I don't tell my password. OK?
what's ub with the historical data-server? This is powerd by NinjaTrader - as far as I know.
Jens
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We test customer's connections on daily basis and the information is kept in confidence. I will test your connection using the free license key as well, so no live orders can be submitted.
When I test Zen-Fire in version 6.5.1000.19 on my end, I am able to load historical data as expected.
Check the following in the mean time. Please go to Control Center-->Tools-->Account Connections, highlight your Zen-Fire connection and click Change. Make sure 'Historical data' is enabled.JasonNinjaTrader Customer Service
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Hello Jason,
I checked the checkbox 'Historical data'. Everything is ok. I checked the LOG and found following:
"Unable to connect to NinjaTrader data server (64.202.118.132/31654): Es konnte keine Verbindung hergestellt werde, da der Zielcomputer die Verbindung verweigerte 80.156.86.78:31654"
That means, that the Ninja-data-server don't accept requests from my computer. There are two IPs listed....?????
Jens
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Originally posted by xenayoo View PostHello Jason,
I checked the checkbox 'Historical data'. Everything is ok. I checked the LOG and found following:
"Unable to connect to NinjaTrader data server (64.202.118.132/31654): Es konnte keine Verbindung hergestellt werde, da der Zielcomputer die Verbindung verweigerte 80.156.86.78:31654"
That means, that the Ninja-data-server don't accept requests from my computer. There are two IPs listed....?????
Jens
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Originally posted by xenayoo View PostHello Jason,
I checked the checkbox 'Historical data'. Everything is ok. I checked the LOG and found following:
"Unable to connect to NinjaTrader data server (64.202.118.132/31654): Es konnte keine Verbindung hergestellt werde, da der Zielcomputer die Verbindung verweigerte 80.156.86.78:31654"
That means, that the Ninja-data-server don't accept requests from my computer. There are two IPs listed....?????
Jens
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Hello Jens,
Please see the link below.
URL
Sets the URL for the NinjaTrader Historical Data Server (this option may not be visible if your broker does not support this feature)
Port
Sets the port for the NinjaTrader Historical Data Server (this option may not be visible if your broker does not support this feature)
Can you please try the following. While NinjaTrader is closed, please go to (My) Documents-->NinjaTrader 6.5 and delete the Config.xml file. This file holds all created connections so they will be lost.
Start NinjaTrader and recreate your Zen-Fire connection as per the instructions at the following link.
Subsequently, check if you can get connected to the historical data server.JasonNinjaTrader Customer Service
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