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Connecting Support for establishing connections to your broker or market data service provider.

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Old 04-28-2010, 09:27 AM   #1
werido
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Default folder for account connections

Hi,

I'm having trouble on startup and would like to delete the stored information for account connections before I run NT 7 and then reconfigure in NT 7.

Where is the file/folder for account connections?

Thanks.
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Old 04-28-2010, 09:36 AM   #2
NinjaTrader_ChristopherJ
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Hello werido,

Thank you for your post.

This information is held within your Configuration file.

I suggest to perform a complete uninstall/reinstall of NinjaTrader. You can save your settings by creating a backup using the instructions in the link below.
http://www.ninjatrader-support.com/H...upArchive.html

Please ensure you have "Configuration File" unchecked otherwise the uninstall/reinstall does not make any difference.



Next follow the steps listed below to completely uninstall and reinstall NinjaTrader:
  • Close all running applications.
  • Then from the Start menu select --> Control Panel --> Add and Remove Programs.
  • From Add and Remove Programs select NinjaTrader 6.5 and click Remove.
  • Then manually delete the folder "NinjaTrader 6.5" located under Start --> My Documents.
  • Delete any NinjaTrader installation files. This can be done by going to Start --> My Computer --> Search button --> search for (NinjaTrader*) --> select Local C Disk and then press search. Do NOT delete the NinjaTrader Backup folder.
  • Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
  • Reboot your machine.
  • Once these steps are completed, download NT6.5 from the link below:
    Download
You can restore your settings using the instructions in the following link.
http://www.ninjatrader-support.com/H...upArchive.html

Next you can install the Beta version of NinjaTrader 7 at the link I have provided below.

http://www.ninjatrader.com/webnew/do...g_software.htm

Please let me know if I may be of further assistance.
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