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| Connecting Support for establishing connections to your broker or market data service provider. |
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#1 |
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Member
Join Date: Mar 2008
Location: Denver, CO
Posts: 50
Thanks: 9
Thanked 0 times in 0 posts
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New guy here. Have an account with eSignal. Set up eSignal connection as described in connection wizard. Tried to connect using File/Connect/eSignal (account I created). Get a message " Login failed: Failed to load 'C:\Program Files\NinjaTrader 6.5\bin\ESignal\dbcapi.dll'. Any ideas as to what the problem is here. Any of you eSignal users know if eSignal tech support is familiar with NT setup?
Thanks |
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,239
Thanks: 83
Thanked 336 times in 328 posts
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Hi,
Can you please ensure you have eSignal's Data Manager installed on your PC. If so and the issue still persists, I suggest to uninstall/re-install eSignal. You can download and install eSignal from the link below. http://www.esignal.com/download/default.asp
Jason
NinjaTrader Customer Service |
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#3 |
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Junior Member
Join Date: Dec 2009
Posts: 14
Thanks: 0
Thanked 0 times in 0 posts
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I followed the steps below and re installed eSignal. Have eSignal data manager currently live and fully connected with the green ok status. Tried to unsuccessfully to reconnect to NT7.
Still getting 'Login failed: Failed to load..........\dbcapi.dll' Any ideas? |
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#4 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,239
Thanks: 83
Thanked 336 times in 328 posts
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Hello mcirl2,
Can you please make sure you have eSignal 10.6.2124 installed as per the eSignal connection guide below. http://www.ninjatrader.com/Connectio...tion-Guide.php If you have a different version installed, please uninstall it and install version 10.6.2124 from the eSignal connection guide. If the issue remains, can you please shut down the eSignal Data Manager and reboot your PC. Start NinjaTrader without having the eSignal Data Manager opened and connect to eSignal in NinjaTrader. The eSignal Data Manager should open automatically and connect. Let me know if this will not work for you.
Jason
NinjaTrader Customer Service |
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#5 |
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Member
Join Date: Aug 2011
Posts: 32
Thanks: 9
Thanked 0 times in 0 posts
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Hi,
I'm trying to connect to eSignal, however I get the error message that NTx64 can't connect to eSignal and that I should use the 32-bit version. I am running a lot of charts, strategy analyzers, strategies and I am using a lot of ram, and I guess I'd be pretty limited by the 32-bit version. Is there a workaround to this inconvenience, and connect to eSignal using NTx64? Thanks for your help, D |
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#6 |
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NinjaTrader Customer Service
Join Date: Aug 2011
Location: Denver, CO, USA
Posts: 2,895
Thanks: 241
Thanked 375 times in 365 posts
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doculik,
I am happy to assist you. Unfortunately there are no current work-arounds for the eSignal connection to work with 64-bit NinjaTrader. If you have more than 4GB of RAM it would make a slight difference to use the 64-bit version of NinjaTrader, but if you don't have more than this there would be no significant performance difference. Please let me know if I may assist further.
Adam P.
NinjaTrader Customer Service
Last edited by NinjaTrader_AdamP; 04-09-2012 at 02:33 PM.
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The following user says thank you to NinjaTrader_AdamP for this post: |
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#7 |
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Member
Join Date: Mar 2008
Location: Denver, CO
Posts: 50
Thanks: 9
Thanked 0 times in 0 posts
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Thanks for the quick response. Reinstalled eSignal and talked to eSignal tech support. Have charts now with eSignal data manager running on machine with NT. I'm assuming that the eSignal data manager must be running to allow NT to get live data.
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#8 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,239
Thanks: 83
Thanked 336 times in 328 posts
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Hi,
Correct, eSignal's Data Manager needs to be running while being connected to eSignal in NinjaTrader.
Jason
NinjaTrader Customer Service |
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