Go Back   NinjaTrader Support Forum > Suggestions and Feedback > Suggestions And Feedback

Suggestions And Feedback New feature suggestions and feedback.

Reply
 
Thread Tools Display Modes
Old 09-09-2009, 06:46 PM   #1
shawnj
Senior Member
 
Join Date: Jan 2005
Location: , ,
Posts: 218
Thanks: 0
Thanked 0 times in 0 posts
Default Bug in Level 2 - Disable Show Details.

version 6.5.1000.12

There is an annoying bug in Level 2. If you right click in a Level 2 form and disable (uncheck) Show Details then open the Properties dialog then change one of the colors then click the Apply or OK button we get the dreaded Error message:

"NinjaTrader has detected a problem and needs to shut down....."

I've duplicated this realtime and on replay on several markets. It happens with just Level 2 forms open or with charts also open. This is a consistent bug.

thanks,
shawnj
shawnj is offline  
Reply With Quote
Old 09-10-2009, 04:54 AM   #2
NinjaTrader_Dierk
Administrator
 
NinjaTrader_Dierk's Avatar
 
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 10,083
Thanks: 2
Thanked 31 times in 24 posts
Default

That issue will be resolved with NT7. Thanks for reporting.
NinjaTrader_Dierk is offline  
Reply With Quote
Old 09-10-2009, 02:56 PM   #3
superarrow
Senior Member
 
Join Date: Dec 2007
Posts: 128
Thanks: 0
Thanked 0 times in 0 posts
Default Level II works 50% of time

Quote:
Originally Posted by NinjaTrader_Dierk View Post
That issue will be resolved with NT7. Thanks for reporting.
Hi Dierk,
I have been busy trying for quite sometime to resolve this particular issue with your support team. I have tried everything they suggested but nothing worked. Why was I led to believe their suggestions were going to resolve the issue? How is it that you are aware of this problem but not your support team?

Anyway, regarding the fix in NT 7 - I currently have Level II working perfectly in one workspace but not another. This has always been so, even if I deleted and recreated the workspaces from scratch. My concern, is that it currently works 50%. I have sent my trace files to your crew. It always identified a particular error. But why is this only happening with one workspace?

SA
superarrow is offline  
Reply With Quote
Old 09-10-2009, 11:07 PM   #4
NinjaTrader_Dierk
Administrator
 
NinjaTrader_Dierk's Avatar
 
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 10,083
Thanks: 2
Thanked 31 times in 24 posts
Default

The issue reported below was brought forward to me by the support team yesterday, analyzed and fixed the same day.

Please post the ticket ID of the case you feel would be related and not handled properly. Thanks
NinjaTrader_Dierk is offline  
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
How to disable NT to show IB bulletin message window? clearpicks Platform Technical Support 12 05-26-2016 05:28 AM
display details of a bar? ntfarmer Platform Technical Support 5 03-06-2009 06:59 AM
IB's account and orders details MoreYummy Platform Technical Support 12 08-06-2008 03:28 PM
OnMarketDepth details ct General Development 5 11-30-2007 07:01 AM


All times are GMT -6. The time now is 11:59 PM.

Futures, foreign currency and options trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardizing ones financial security or lifestyle. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results. View Full Risk Disclosure.

CFTC Rules 4.41 - Hypothetical or Simulated performance results have certain limitations, unlike an actual performance record, simulated results do not represent actual trading. Also, since the trades have not been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs in general are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown.

This website is hosted and operated by NinjaTrader, LLC (“NT”), a software development company which owns and supports all proprietary technology relating to and including the NinjaTrader trading platform. NT is an affiliated company to NinjaTrader Brokerage (“NTB”), which is a NFA registered introducing broker (NFA #0339976) providing brokerage services to traders of futures and foreign exchange products. This website is intended for educational and informational purposes only and should not be viewed as a solicitation or recommendation of any product, service or trading strategy. No offer or solicitation to buy or sell securities, securities derivative or futures products of any kind, or any type of trading or investment advice, recommendation or strategy, is made, given, or in any manner endorsed by any NT affiliate and the information made available on this Web site is not an offer or solicitation of any kind. Specific questions related to a brokerage account should be sent to your broker directly. The content and opinions expressed on this website are those of the authors and do not necessarily reflect the official policy or position of NT or any of its affiliates. 

Vendors along with their websites, products and services, collectively referred to as (“Vendor Content”), are independent persons or companies that are in no manner affiliated with NT or any if its affiliates. NT or any of its affiliates are not responsible for, do not approve, recommend or endorse any Vendor Content referenced on this website and it’s your sole responsibility to evaluate Vendor Content. Please be aware that any performance information provided by a vendor should be considered hypothetical and must contain the disclosures required by NFA Rule 2-29(c). If you are interested in learning more about, or investigating the quality of, any such Vendor Content you must contact the vendor, provider or seller of such Vendor Content. No person employed by, or associated with, NT or any of its affiliates is authorized to provide any information about any such Vendor Content. Visit the CFTC resources for education regarding the industry and signs of fraud.