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Platform Technical Support General platform technical support for NinjaTrader 7.

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Old 02-21-2012, 08:31 AM   #1
michi08
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Default Problem with my orders

Hi

Since I installed the new NT version I can't make an order, I searched every where but I have no idea what is going on.
I maked a screenshot of all the information, hope you can help me

Thank you and regards
michael
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Old 02-21-2012, 08:43 AM   #2
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Hello,

It looks like you have your ATM Strategy setup to place orders at an exact price, rather than ticks.

Please right click on the chart trader panel--> select "Properties"--> make sure the Parameter type is set to "Ticks".

Please let me know if you need further assistance.
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Old 02-21-2012, 08:57 AM   #3
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Hello Matthew

thank you for you reply. The parameter typ you mentioned are on ticks. Btw I have the same problem in the DOM.

regards
michael
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Old 02-21-2012, 08:58 AM   #4
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What is the parameter type set to on the SuperDOM?
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Old 02-21-2012, 09:05 AM   #5
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here are a screenshot of both
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Old 02-21-2012, 09:12 AM   #6
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Can you please send me and email to support[at]ninjatrader[dot]com and include your phone number and a good date/time you can be reached.

Please include 'Attn: Matthew' and a reference to this thread.
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