NinjaTrader Support Forum  

Go Back   NinjaTrader Support Forum > Application Technical Support > Installation and Licensing

Installation and Licensing Support for installation and licensing of NinjaTrader.

Reply
 
Thread Tools Display Modes
Old 04-26-2012, 12:34 PM   #1
rabcnesbit
Member
 
Join Date: Aug 2011
Posts: 45
Thanks: 11
Thanked 0 times in 0 posts
Default Ninja Scripts failed to restore from backup!

Hello. I regularly back up my NT settings (everything including the NT scripts) on to a USB stick in case my PC develops a problems and I have to use another PC or laptop. That situation just occurred and I basically ended up losing all the data on my hard drive. I just tried to restore my backed up NT settings on my laptop and it would appear everything was successfully installed except my scripts, came up with the following message "NinjaScripts files can't be restored, since they would corrupt your installation"

I am quite unhappy as now I have lost all my NT Scripts that I have worked so hard to code. I thought that was the purpose of the back-up!
rabcnesbit is offline  
Reply With Quote
Old 04-26-2012, 12:47 PM   #2
NinjaTrader_RyanM
NinjaTrader Customer Service
 
NinjaTrader_RyanM's Avatar
 
Join Date: Sep 2009
Location: Denver, CO
Posts: 8,117
Thanks: 249
Thanked 418 times in 415 posts
Default

Hello rabcnesbit,

This can be common when moving a backup from PC to PC if you ever use custom assemblies. The references to these assemblies will use a hard coded directory path for your user directory (My Documents) and this is often not the same one pc compared to another. The backup won't restore these files as it would lead to compile errors. We understand this is not an ideal scenario for backups and are looking into possible changes in this.

All your NinjaScript files are still in tact (the backup file is actually just a standard .zip archive). We'd be happy to work with you over remote assistance to help recover these items for you. To arrange this, please send a note to support 'at' ninjatrader 'dot' com. Include your phone number, a good time to reach you, and a link to this thread.
NinjaTrader_RyanM is offline  
Reply With Quote
The following user says thank you to NinjaTrader_RyanM for this post:
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Backup and Restore Problem Falco11 Installation and Licensing 9 04-04-2012 08:34 AM
Restore and backup issue lawrence124 Installation and Licensing 4 02-06-2012 06:08 AM
Can not restore from backup 6.5 to Ninja 7.0? lov2rev NinjaScript File Sharing Discussion 1 12-07-2010 02:31 PM
workspace backup and restore 8DTK8 Miscellaneous Support 1 08-10-2010 07:33 AM
Restore backup question... Alfred Version 7 Beta General Questions & Bug Reports 7 08-01-2010 11:09 PM


All times are GMT -6. The time now is 11:12 AM.