![]() |
This website will be down for maintenance from Friday May 24th at 6PM MDT until Saturday May 25th at 11AM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com
|
|||||||
| Connecting Support for establishing connections to your broker or market data service provider. |
![]() |
|
|
Thread Tools | Display Modes |
|
|
#1 |
|
Member
Join Date: Jun 2011
Posts: 58
Thanks: 23
Thanked 0 times in 0 posts
|
I can't seem to access VIX data. I have IB as a broker and data provider. It doesn't recognize the "security definitions'
I've included the CBOE Exchange and US Equities RTH Session Template. What more is there to do? soemthing I have to do with the Symbol map? it's set to VIX |
|
|
|
|
|
#2 |
|
NinjaTrader Customer Service
Join Date: Feb 2009
Location: Denver, CO
Posts: 3,815
Thanks: 32
Thanked 135 times in 135 posts
|
Hello,
Thank you for your post. The VIX index is configured by default within NinjaTrader for IB. If you do not receive data please reset your instruments with the steps I have provided below:
Christopher
NinjaTrader Customer Service |
|
|
|
|
The following user says thank you to NinjaTrader_ChristopherJ for this post: |
|
|
|
#3 |
|
Member
Join Date: Jul 2010
Posts: 70
Thanks: 18
Thanked 1 time in 1 post
|
Hi Chris,
I have the same problem with not getting VIX data (using Kinetick EOD + IB real-time). Tried to follow your instructions but don't have ^DIX, even after resetting instrument list. I do have 2x VIX in the instrument manager, one Stock and one Index. Any ideas on what to do? |
|
|
|
|
|
#4 |
|
NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
|
Hello rassom,
Can you please delete the VIX stock in the Instrument Manager. Highlight it in the 'Available master instruments' section and click Delete. Restart NinjaTrader and check if you now receive data for the ^VIX index. I am pretty sure Christopher made a typo in his post. He meant to refer the VIX
Jason
NinjaTrader Customer Service |
|
|
|
|
|
#5 |
|
Member
Join Date: Jul 2010
Posts: 70
Thanks: 18
Thanked 1 time in 1 post
|
Hi Jason,
Thanks for clarifying. Deleting the VIX stock did unfortunately not help the problem. Connected to Kinetick EOD, I get an unknown instrument error. Funny enough, when I connect to IB, VIX is re-added (by NT, not me) to the instrument manager as a stock. And I checked it wasn't there before connecting to IB. Strange! What else could I try? |
|
|
|
|
|
#6 |
|
NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,240
Thanks: 83
Thanked 338 times in 330 posts
|
Do you perhaps have the VIX stock somewhere selected in NinjaTrader so NinjaTrader creates automatically the instrument as a stock?
When I test it while connected to the Kinetick EOD connection, I am able to load a daily chart without error. If the issue remains, try the following. Shut down NinjaTrader and navigate to the following folder. C:\-->Users-->*Windows user account*-->(My) Documents--> NinjaTrader 7--> workspaces Delete the _Workspaces.xml file. This way Ninjatrader does not open any workspaces once started - it will open an empty Untitled1 workspace instead. Connect to IB and check if you now receive data for the ^VIX.
Jason
NinjaTrader Customer Service |
|
|
|
|
The following user says thank you to NinjaTrader_Jason for this post: |
|
|
|
#7 |
|
Member
Join Date: Jul 2010
Posts: 70
Thanks: 18
Thanked 1 time in 1 post
|
Yes, I did have it in a market analyzer - now deleted. I get data for ^VIX now.
Thanks for quick and competent help! :-) |
|
|
|
|
|
#8 |
|
Member
Join Date: Nov 2010
Posts: 59
Thanks: 1
Thanked 4 times in 2 posts
|
How or is it possible to configure to only use Kinetick EOD to retrieve daily VIX and not through my realtime IB connection?
|
|
|
|
|
|
#9 |
|
Senior Member
Join Date: Sep 2008
Posts: 543
Thanks: 80
Thanked 187 times in 131 posts
|
|
|
|
|
|
|
#10 |
|
NinjaTrader Customer Service
Join Date: Dec 2011
Location: India
Posts: 3,286
Thanks: 580
Thanked 546 times in 541 posts
|
Hello solvmatic,
You can make a multiple connection to get EOD data from Kinetick and realtime data from IB. Connect to Kinetick Eod first and then to IB. Please refer to our help guide which discusses more on this http://www.ninjatrader.com/support/h...onnections.htm
Joydeep M.
NinjaTrader Customer Service |
|
|
|
|
The following user says thank you to NinjaTrader_Joydeep for this post: |
|
![]() |
| Thread Tools | |
| Display Modes | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Unable to load ^VIX Chart | freewind | Connecting | 7 | 11-28-2011 02:41 PM |
| VIX not updating Chart or Data with Kinetick Data Service | BrianL | Charting | 13 | 11-11-2010 06:12 AM |
| VIX chart is blank | TraderEyal | Charting | 4 | 04-09-2009 02:13 PM |
| Vix | ct | Charting | 1 | 09-25-2007 04:01 AM |
| Vix | yeneuro | Charting | 1 | 09-06-2007 08:41 PM |