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| Miscellaneous Support Miscellaneous support issues. |
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07-09-2012, 07:51 AM
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#1 |
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Senior Member
Join Date: Jul 2008
Posts: 291
Thanks: 19
Thanked 3 times in 3 posts
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old contract in DOM
i got rid of 6E 06 12 a while ago
now for some unknown reason its reared its ugly head again how to get rid of old contracts permanently this shouldnt be an issue NT needs to housekeep this type of thing automatically |
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07-09-2012, 07:54 AM
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#2 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,336
Thanks: 146
Thanked 253 times in 249 posts
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Hello poeds,
Thank you for reporting this issue. Once the instrument has been removed from the Default list, it should no longer appear within the SuperDOM's Instruments drop down menu. Please contact me with a note to Support [AT] NinjaTrader [DOT] com. In the message, please include a link to this forum thread and a copy of today's trace file. You will find the diagnostic file in the Documents > NinjaTrader 7 > Trace folder. The file which I need would be named 'trace.20120709.txt'.
Kyle
NinjaTrader Customer Service |
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07-10-2012, 02:53 AM
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#3 |
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Senior Member
Join Date: Jul 2008
Posts: 291
Thanks: 19
Thanked 3 times in 3 posts
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i deleted db and restarted Nt
and i get all these old contracts in default and in the DOM |
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07-10-2012, 06:48 AM
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#4 |
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NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Posts: 7,336
Thanks: 146
Thanked 253 times in 249 posts
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Hello,
please follow up with me via a note to Support [AT] NinjaTrader [DOT] com and I will provide further instructions.
Kyle
NinjaTrader Customer Service |
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