executed price on chart is 100 ticks away from brokers price

[streetffightingman]

Hi,

I am using NT8 second release 8.0.0.14 64-bit.
I am connected to kinetick and interactive brokers.
I trade the spy and trade one share.

When I execute a trade the chart trader shows my entry price 100 ticks away from
what interactive brokers shows as its execution price.

I know IB is the true price, however how do I get the postion entry price line in the chart
of NT8 to that of IB's execution price.

Hoping I am clear

[ashmanz80]

Hi,

I am using NT8 second release 8.0.0.14 64-bit.
I am connected to kinetick and interactive brokers.
I trade the spy and trade one share.

When I execute a trade the chart trader shows my entry price 100 ticks away from
what interactive brokers shows as its execution price.

I know IB is the true price, however how do I get the postion entry price line in the chart
of NT8 to that of IB's execution price.

Hoping I am clear

Hello,

I basically have the same setup your using (NT8-Kinetick-IB Gateway). I would try running the strategy from the chart itself.

[streetffightingman]

I am a price action trader so I enter my trades manually from the chart.
There is no automated trading strategy.

[NinjaTrader_RileyS]

Hello streetffightingman, thank you for posting!

Please answer the following questions, so that I may test this on my end.

What instrument (and expiry if applicable) have you selected?

(For a chart) what interval is selected?

Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report? A row highlighted in yellow is an error message reporting.

What build of Trader Workstation are you running? You may check this by navigating to TWS -> Help > About Trader Workstation. An example would be Build 954.

[streetffightingman]

Please answer the following questions, so that I may test this on my end.

What instrument (and expiry if applicable) have you selected?
The SPY ETF

(For a chart) what interval is selected?
5 minute chart

Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report? A row highlighted in yellow is an error message reporting.


The error is on the chart. The chart trader position entry price line is off by 100 ticks from the entry price (100 ticks down if I sold and 100 ticks above if I buy).

Today, I sold one share of the SPY. I got an interactive broker execution price of 216.58
The NT8 Control Center Orders Tab and Execution Tab both say the price was executed at 216.58
The Log tab has no yellow lines and shows the correct price execution at 216.58

The Chart of the SPY ETF had the postion execution price at 215.58
This is where the error is. Its on the chart.




What build of Trader Workstation are you running? You may check this by navigating to TWS -> Help > About Trader Workstation. An example would be Build 954.


This error happens with the oct release of the TWS
However I am using this version
Trader Workstation
Copyright © 2000-2016 LICENSOR to Interactive Brokers
ALL RIGHTS RESERVED

Build 960.2a, Nov 4, 2016 3:06:59 PM
Jolt Build 1.6.3, Oct 27, 2016 11:34:23 AM
Nia Build 2.11.2, Oct 27, 2016 11:36:08 AM
ModelNav Build 1.5.1, Oct 27, 2016 05:46:44 PM
Riskfeed Build 2.18.3, Oct 14, 2016 03:46:17 AM

Java Version: 1.8.0_60, OS: Windows 10 (amd64, 10.0), Memory:
heap max 683Mb, current 95Mb


I am using NT8 release 2 I believe that is 8.014

[NinjaTrader_RileyS]

Hello steetffightingman, thank you for posting back!

I wasn't able to reproduce what you were experiencing, however, I did notice that you're running a newer build of TWS and the newer build is currently not supported for NinjaTrader 8.

As a troubleshooter, please downgrade your TWS build to the compatible build that NinjaTrader 8 supports. To do so, please see the help guide below which provides the supported build.

http://ninjatrader.com/ConnectionGuides/Interactive-Brokers-Connection-Guide

Please reply to this thread, if you continue to experience the same.

[ashmanz80]

Hello steetffightingman, thank you for posting back!

I wasn't able to reproduce what you were experiencing, however, I did notice that you're running a newer build of TWS and the newer build is currently not supported for NinjaTrader 8.

As a troubleshooter, please downgrade your TWS build to the compatible build that NinjaTrader 8 supports. To do so, please see the help guide below which provides the supported build.

http://ninjatrader.com/ConnectionGuides/Interactive-Brokers-Connection-Guide

Please reply to this thread, if you continue to experience the same.

Hello,
When is the final NT8 release expected this month?

Thanks!

[NinjaTrader_RileyS]

Thanks for your post!

NinjaTrader 8 should be releasing soon, within November.

[streetffightingman]

I download the TWS 954 from your website as you suggested and I am having the same problem.

Trader Workstation
Copyright © 2000 LICENSOR to Interactive Brokers
ALL RIGHTS RESERVED

Build 954.2r, Jan 4, 2016 11:00:09 AM
Jolt Build 1.4.3, Oct 13, 2015 09:19:42 AM
Nia Build 2.6.1, Oct 29, 2015 01:43:12 PM
ModelNav Build 1.4.3, Jul 28, 2015 02:33:29 PM
Riskfeed Build 2.10.1, Dec 22, 2015 09:52:43 AM

Java Version: 1.8.0_60, OS: Windows 10 (amd64, 10.0), Memory:
heap max 683Mb, current 151Mb


I noticed this in the log in the Control Center "edit" after I made a different sell order today.


11/10/2016 10:51 Position Instrument='SPY' Account='xxx' Average price=216.7751334 Quantity=1 Market position=Short Operation=Operation_Add





11/10/2016 10:51 Execution Execution='SPY/000130e3.58249266.01.01' Instrument='SPY' Account='xxx' Exchange=Default Price=217.78 Quantity=1 Market position=Short Operation=Operation_Add Order='959135438' Time='11/10/2016 10:51 AM'

Please delete any critical info that is related to my account that I put up above here

Thanks

[streetffightingman]

I am having the same problem with NT 7 most recent version.
I have the problem with the live and simulated Interactive Brokers account

This is what the control center log said in NT 7


Date Category Message


11/11/2016 8:14 AM Position Instrument='SPY' Account='xxx' Avg price=0 Quantity=0 Market position=Long Operation=Remove Currency=UsDollar


11/11/2016 8:14 AM Execution Execution='SPY/000109e8.5825d33c.01.01' Instrument='SPY' Account='xxx' Exchange=Arca Price=215.59 Quantity=1 Market position=Short Operation=Insert Order='243929786' Time='11/11/2016 8:14:08 AM'


11/11/2016 8:14 AM Order Order='xxx' Name='' New state=Filled Instrument='SPY' Action=Sell Limit price=215.59 Stop price=0 Quantity=1 Type=Limit Filled=1 Fill price=215.59 Error=NoError Native error=''


11/11/2016 8:12 AM Order Order=xxx' Name='' New state=Accepted Instrument='SPY' Action=Sell Limit price=0 Stop price=214.59 Quantity=1 Type=Stop Filled=0 Fill price=0 Error=NoError Native error=''



11/11/2016 8:12 AM Default Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. 2109


11/11/2016 8:12 AM Order Order='xxx' Name='' New state=PendingSubmit Instrument='SPY' Action=Sell Limit price=0 Stop price=214.59 Quantity=1 Type=Stop Filled=0 Fill price=0 Error=NoError Native error=''


11/11/2016 8:12 AM Order Submitting order without strategy


11/11/2016 8:12 AM Order Submitting order by chart trader direct entry


11/11/2016 8:12 AM Order Order=xxx' Name='' New state=Cancelled Instrument='SPY' Action=Sell Limit price=214.58 Stop price=214.59 Quantity=1 Type=StopLimit Filled=0 Fill price=0 Error=NoError Native error=''






11/11/2016 8:12 AM Order Order='xxx' Name='' New state=PendingCancel Instrument='SPY' Action=Sell Limit price=214.58 Stop price=214.59 Quantity=1 Type=StopLimit Filled=0 Fill price=0 Error=NoError Native error=''






11/11/2016 8:12 AM Order Order='xxx' Name='' New state=Accepted Instrument='SPY' Action=Sell Limit price=214.58 Stop price=214.59 Quantity=1 Type=StopLimit Filled=0 Fill price=0 Error=NoError Native error=''






11/11/2016 8:12 AM Order Order='xxx' Name='' New state=PendingSubmit Instrument='SPY' Action=Sell Limit price=214.58 Stop price=214.59 Quantity=1 Type=StopLimit Filled=0 Fill price=0 Error=NoError Native error=''


11/11/2016 8:12 AM Order Submitting order without strategy



11/11/2016 8:12 AM Order Submitting order by chart trader direct entry


11/11/2016 8:12 AM Order Order='xxx' Name='' New state=Working Instrument='SPY' Action=Sell Limit price=215.59 Stop price=0 Quantity=1 Type=Limit Filled=0 Fill price=0 Error=NoError Native error=''


11/11/2016 8:12 AM Order Order='xxx' Name='' New state=Accepted Instrument='SPY' Action=Sell Limit price=215.59 Stop price=0 Quantity=1 Type=Limit Filled=0 Fill price=0 Error=NoError Native error=''


11/11/2016 8:12 AM Order Order=xxx' Name='' New state=PendingSubmit Instrument='SPY' Action=Sell Limit price=215.59 Stop price=0 Quantity=1 Type=Limit Filled=0 Fill price=0 Error=NoError Native error=''


11/11/2016 8:12 AM Order Submitting order without strategy



11/11/2016 8:12 AM Order Submitting order by chart trader direct entry


11/11/2016 8:12 AM Default Market data farm connection is inactive but should be available upon demand.usfarm.us 2108


11/11/2016 8:12 AM Default Market data farm connection is inactive but should be available upon demand.usfarm.us 2108


11/11/2016 8:12 AM Default Market data farm connection is inactive but should be available upon demand.cashfarm 2108

11/11/2016 8:12 AM Default Market data farm connection is inactive but should be available upon demand.cashfarm 2108

11/11/2016 8:12 AM Default Market data farm connection is inactive but should be available upon demand.jfarm 2108


11/11/2016 8:12 AM Default Market data farm connection is inactive but should be available upon demand.jfarm 2108


11/11/2016 8:11 AM Position Instrument='SPY' Account='xxx' Avg price=216.49 Quantity=1 Market position=Long Operation=Insert Currency=UsDollar

11/11/2016 8:11 AM Execution Execution='SPY/000109e8.5825d228.01.01' Instrument='SPY' Account='xxx' Exchange=Arca Price=215.49 Quantity=1 Market position=Long Operation=Insert Order='xxx' Time='11/11/2016 8:11:54 AM'

[NinjaTrader_RileyS]

streetffightingman, thanks for posting back and for providing much information.

I am currently working on this with our Quality Assurance team and will have an update for you as soon as I'm done testing what you are experiencing.

Additionally, I had our team lead, Patrick, remove any additional security related information from your forum posts. When submitting orders diagnostics, try and remove the order numbers and the account numbers which you did, but I spotted a few other items that needed to be removed.

I look forward to being of further assistance.

[NinjaTrader_RileyS]

streetffightingman, thank you for your patience on this.

Let's setup a remote support session, so that we can get this figured out.

Please write into platformsupport[at]ninjatrader[dot]com and in the subject line say ATTN RileyS

Additionally, please launch our remote support application from the following link, http://www.ninjatrader.com/remotesupport.

Once launched, the application will provide you with an ID# and password. I will need these from you via email reply and will happily investigate this item in a timely manner - please also leave the remote application running, so I can connect properly.

I look forward to being of further assistance.