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Freezing & Crashing with IB

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    Freezing & Crashing with IB

    I have used NT as a licence holder for over a year now with IB.

    My workspaces crash every week sometimes every day and do not reload.
    eg yesterday and today ( and the US isn't even open!)
    After ranting and raving, throwing computers out of windows , etc I thought I would try and get to the bottom of this.

    There may be some issues with NT and their historical data requests BUT I feel the major issue lies with IB and it's throttling/traffic management, etc.

    If I can restart NT unconnected and close my 'normal' workspace it will happily open 4-5 charts very quickly.
    If I go back to my normal workspace - the dreaded 'Saving' / 'Loading Data' box appears and that is that in my experience. So I reason that it can only be the workspace keeps getting corrupted or IB are somehow strangling the data requests and NT have no way of aborting the download ( clicking abort in my experience just aggravates the problem and usually ends up with ctrl+alt+del).

    I can't see that this amount of corruption is possible ( I have reinstalled a few times) in normal use - other users would complain and NT would not be in business so using Occam's razor I am left with IB.

    Unless someone can point me toward something else.

    My normal workspace has 24 charts (8 symbols) and 1 market analyzer using a max of 20 days back. Doesn't seem arduous.

    I would appreciate other users comments - esp those using IB.

    I pray that v7 corrects some of this ( esp the abort, loading data freeze issue) - if it doesn't then I will have to find another data provider.

    #2
    Same exact problem here for the last 6 months. IF you get an answer let me know. I only pull up 1 1-minute chart of the zb. I don't think it is IB problems I believe it is NT. I have over 100 nt db's created because every time I log out I need to start all over again from scratch.

    Comment


      #3
      Hello cctrade,

      Please see my response to your forum post.
      JasonNinjaTrader Customer Service

      Comment


        #4
        Response

        Is it a private response Jason?

        Comment


          #5
          Hello Mindset,

          I was referring to the response I posted at forum thread below.
          JasonNinjaTrader Customer Service

          Comment

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