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Why did this strategy disable itself?

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    Why did this strategy disable itself?

    I have attached the pertinent parts of the log and trace files. The strategy became disabled at 03:59 on 5/13. Can you tell from the log and trace why? There was no human interaction with it at that time, and I have it set to "Keep Running" if disconnected from broker.

    Thanks!
    Bryan
    Attached Files
    cassb
    NinjaTrader Ecosystem Vendor - Logical Forex

    #2
    Hello cassb,

    It looks like you lost connection to CQG which caused the strategy to be disabled.

    5-13 was a Saturday and the markets were closed, its possible CQG reset their price servers at this time.

    Please let us know if you need further assistance.
    Alan P.NinjaTrader Customer Service

    Comment


      #3
      Yes, but if the strategy is set to "Keep running" if it loses connection, why would it disable?

      Bryan
      cassb
      NinjaTrader Ecosystem Vendor - Logical Forex

      Comment


        #4
        Hello,

        I will need to see your full log and trace files for the day and the day prior.

        Could you please send an email to platformsupport[at]ninjatrader[dot]com with Attn: Alan P in the Subject line. Also within the email please include a link to this thread, and attach the log and trace files for the day in subject which you can find in My Documents>NinjaTrader8>Log and My Documents>NinjaTrader8/Trace folders.

        I look forward to your email.
        Alan P.NinjaTrader Customer Service

        Comment

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