Urgent need help to reinstall NT7

[wahn2067]

Hi,

I'm getting an attached message during reinstallation.
Cheers,

Wahn

[NinjaTrader_Matthew]

Please follow the instructions below to accomplish a successful download of the NinjaTrader application.

• Within your web browser (Internet Explorer for most users) select the menu Tools > Internet Options
• Delete your browsing history
• Attempt the download again

If the above does not work then try:

• Repeat above instructions
• Use a different browser such as Firefox and attempt to download

If the above fails, please let us know by emailing support[at]ninjatrader[dot]com and we will provide further instructions.

[wahn2067]

Still Window couldn't find NT7 exe file

Thanks for your quick reply for requesting help.
Initially IE9 was used but this time Chrome didn't give any trouble to download and installation.
However NT7 couldn't run because Window couldn't find NT7execution file.
Cheers,

Wahn

[wahn2067]

Hi,

I deleted the old log & trace file after uninstall before reinstallation and there are no contents in log & trace file since NT7 couldn't be run.

Wahn

[NinjaTrader_Matthew]

Wahn,

Please try the link I just sent you in a separate email

[wahn2067]

Working now!

Matthew,

Thank you so much. Your remedy healed NT7.
It is working now.
Cheers,

Wahn