unable to create value map for order

[jakjak74]

Hi
I was trying to pass orders to my FXCM test ac****. The orders are limit orders. I have seen a series of

"AccountNumber, Unable to create value map for order. affected Order: Buy 100000 Limit @ price"

I had basically to kill NT process as NT was sending me these messages many times.

Where does this error message come from pse?
I have noticed when I connect to NinjaTrader FXCM, the connection gives access to both Sim101 and my test account of FXCM.

Thanks for your help

[NinjaTrader_EricB]

Hello jakjak74,

Thank you for your post.

To confirm, what account is selected from the Account drop-down menu when submitting the order?

The FXCM demos have an account of their own that orders can be submitted to, the Sim101 account is a locally stored simulation account for test and practice trades.

If the Demo is selected, the error and rejection likely comes from the FXCM connection itself.

If you are still seeing the same error, can you please let me know the instrument and quantity and account you are using (FXCM demo or Sim101)?

We look forward to assisting further.

[jeronymite]

Although the original post is old, I find myself experiencing this same issue.

EURCAD producing the error in NT8.0.17.0 64-bit submitting to FXCM live account. Doesn't matter if it is submitting Buy/Sell or Limit/Stop/Market.

Other pairs submit OK.

Relevant section of trace file:

2019-04-29 17:50:32:082 (NinjaTrader FXCM LIVE) Cbi.Account.CreateOrder: orderId='a461e575f3c44d869f0773997b731311' account='3redacted' name='' orderState=Initialized instrument='EURCAD' orderAction=Buy orderType='Limit' limitPrice=1.50302 stopPrice=0 quantity=5,000 tif=Gtc oco='' filled=0 averageFillPrice=0 onBehalfOf='' id=261 time='2019-04-29 17:50:32' gtd='2099-12-01' statementDate='2019-04-29' id=-1
2019-04-29 17:50:32:082 (NinjaTrader FXCM LIVE) Cbi.Account.Submit0: realOrderState=Initialized isPendingSubmit=False orderId='a461e575f3c44d869f0773997b731311' account='3redacted' name='' orderState=Initialized instrument='EURCAD' orderAction=Buy orderType='Limit' limitPrice=1.50302 stopPrice=0 quantity=5,000 tif=Gtc oco='' filled=0 averageFillPrice=0 onBehalfOf='' id=261 time='2019-04-29 17:50:32' gtd='2099-12-01' statementDate='2019-04-29'
2019-04-29 17:50:32:083 (NinjaTrader FXCM LIVE) Cbi.Account.Submit1: realOrderState=Initialized orderId='a461e575f3c44d869f0773997b731311' account='3redacted' name='' orderState=Initialized instrument='EURCAD' orderAction=Buy orderType='Limit' limitPrice=1.50302 stopPrice=0 quantity=5,000 tif=Gtc oco='' filled=0 averageFillPrice=0 onBehalfOf='' id=261 time='2019-04-29 17:50:32' gtd='2099-12-01' statementDate='2019-04-29'
2019-04-29 17:50:32:083 (NinjaTrader FXCM LIVE) Fxcm.Adapter.Submit: count=1
2019-04-29 17:50:32:083 (NinjaTrader FXCM LIVE) Fxcm.Adapter.Submit1: orderId='a461e575f3c44d869f0773997b731311' account='3redacted' name='' orderState=Initialized instrument='EURCAD' orderAction=Buy orderType='Limit' limitPrice=1.50302 stopPrice=0 quantity=5,000 tif=Gtc oco='' filled=0 averageFillPrice=0 onBehalfOf='' id=261 time='2019-04-29 17:50:32' gtd='2099-12-01' statementDate='2019-04-29'
2019-04-29 17:50:32:083 (NinjaTrader FXCM LIVE) Fxcm.Adapter.ToFxcmOrderValueMap: 'orderId='a461e575f3c44d869f0773997b731311' account='3redacted' name='' orderState=Initialized instrument='EURCAD' orderAction=Buy orderType='Limit' limitPrice=1.50302 stopPrice=0 quantity=5,000 tif=Gtc oco='' filled=0 averageFillPrice=0 onBehalfOf='' id=261 time='2019-04-29 17:50:32' gtd='2099-12-01' statementDate='2019-04-29'' change=False
2019-04-29 17:50:32:083 (NinjaTrader FXCM LIVE) Fxcm.Adapter.Submit2: lastError='Instrument is not available for trading.'
2019-04-29 17:50:32:083 (NinjaTrader FXCM LIVE) Cbi.Account.OrderUpdateCallback: realOrderState=Rejected orderId='a461e575f3c44d869f0773997b731311' account='3redacted' name='' orderState=Rejected instrument='EURCAD' orderAction=Buy limitPrice=1.50302 stopPrice=0 quantity=5,000 orderType='Limit' filled=0 averageFillPrice=0 time='2019-04-29 17:50:32' statementDate='2019-04-29' error=UnableToSubmitOrder comment='Unable to create value map for order.' nr=-1

Note the adapter error "Instrument is not available for trading".

Grateful for investigation/advice.

Thanks!

[NinjaTrader_EricB]

Hello,

Thank you for your post.



Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

Include ticket number 2140352 in the body of the email.

Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once complete, you can delete these compressed folders.


We look forward to assisting further.

[jeronymite]

Thanks, Eric B.

As mentioned above, I am using a LIVE FXCM account. And as indicated above in the extract from the trace file, the instrument is EURCAD and quantity 5,000 units.

Separate email with log and trace files sent. Thanks for your assistance.

Jeronymite.