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Installer on 6.5 fails

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    Installer on 6.5 fails

    I have downloaded several times. When I double click on the icon I get an error msg...."Failed to download".

    Please help.

    #2
    Please try clearing your browser cache and then try again.
    Josh P.NinjaTrader Customer Service

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      #3
      That did not help. After downloading the install icon...I double click and get an error mg "Failed to download Ninja Trader".

      Comment


        #4


        Hmm. It works on my end :/
        This is the file you have correct?
        Josh P.NinjaTrader Customer Service

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          #5
          I just tried again with no luck. What is the solution? Can I just download the entire .exe on my machine for anywhere?

          Comment


            #6
            HI,

            Please send a note to support at ninjatrader dot com, put in the subject 'For Vince' and refer to this post and I will send you an installer link.
            Vince B.NinjaTrader Customer Service

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              #7
              I'm having the same problem. When I run setup.exe for version 6.5.1000.12, I get "Failed to download Ninja Trader". I have no firewalls and made sure to clear my cache. Is there a way I can download the full installation file directly?

              Comment


                #8
                Originally posted by Kovacs View Post
                I'm having the same problem. When I run setup.exe for version 6.5.1000.12, I get "Failed to download Ninja Trader". I have no firewalls and made sure to clear my cache. Is there a way I can download the full installation file directly?
                Hello Kovacs,

                Please attempt to install NinjaTrader 6.5.1000.12 from the link I have provided below.

                www.ninjatrader-support.com/ninjatrader/nt6.5/NinjaTrader.Install.msi

                Please let me know if I may be of further assistance.
                Christopher J.NinjaTrader Customer Service

                Comment


                  #9
                  Originally posted by NinjaTrader_ChristopherJ View Post
                  Hello Kovacs,

                  Please attempt to install NinjaTrader 6.5.1000.12 from the link I have provided below.

                  www.ninjatrader-support.com/ninjatrader/nt6.5/NinjaTrader.Install.msi

                  Please let me know if I may be of further assistance.
                  It worked. Thanks, Chris.

                  Comment

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