license server connection problem...

[NinjaTrader_Kyle]

Hello,

You would need to update to the current release in order for the key to verify normally as a result of changes made to our licensing system in late February.

Please follow the instructions below to accomplish a successful download of the NinjaTrader application.

Within your web browser (Internet Explorer for most users) select the menu Tools > Internet Options
Delete your browsing history
Attempt the download again
If the above does not work then try:

Repeat above instructions
Use a different browser such as Firefox and attempt to download
If the above fails, please let us know and we will provide further instructions.

[boreland]

It took 60min to download the latest version. But when I installed it rolled back the installation?

[NinjaTrader_Kyle]

Hello boreland,

Please reach out to me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In the message please include a link to this forum thread, your phone number and a time tomorrow between 8:30 AM - 6:00 PM EDT when we can contact you to further assist remotely.

[TOTOSCALPER]

Problems conecting license

hi,
I do not succeed to open the platform. To see attached photo I asked the simulated free trading. I have received the password but I have not received the license number AMP
thanks

Omar ITALY

[TOTOSCALPER]

Problems conecting license

hi,
I do not succeed to open the platform."FAILED TO VERIFY LICENSE" I a I have received the password but I have not received the license number AMP
thanks

Omar ITALY

[NinjaTrader_RyanM]

TOTOSCALPER,
Can you please write in to platformsupport[at]ninjatrader[dot]com. Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.
In the body of your message please include the following:
ATTN RyanM

http://ninjatrader.com/support/forum/showthread.php?t=46814

[cmest]

Having this issue today

Hi, I'm having this issue today Nov 14 2016.

It has been working fine until today, I checked Norton and NinjaTrader is allowed in the firewall. I've restart the system but no luck.

I use Windows 10, Ninjatrader 7.0.1000.32.

Regards

[NinjaTrader_RyanM]

Hello cmest,
Can you please restart your router/modem (unplug the power source from the back for around 30 seconds) and restart NinjaTrader?

[cmest]

All Good Now

Hi Ryan, the issue is gone now, platform is working fine.
Thank you.