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Problem after upgrading 8.0.9 with Control Center Order Tab

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    Problem after upgrading 8.0.9 with Control Center Order Tab

    Hello, I'm upgrading to NT 8.0.9 and when I start the NT there are 41 active orders from the past in the Control Center Order Tab and Executions Tab that i can't cancel
    2017-09-19 16:49:55:336 (NT Continuum Demo) Cbi.Account.Restore.AtmTerminate2: atmId=84898022 reason='!hasActiveOrder'
    This is the first of the 41 lines of the "trace" file of today
    Is posible to fix this problem?
    Last edited by Beltrán; 09-19-2017, 11:40 AM.

    #2
    Hello Beltrán,

    Thank you for the post and welcome to the NinjaTrader forum!

    Please first take the steps below to reset your SIM101 account. If this does not resolve the issue, please follow the steps to reset your database below as well.

    Resetting a simulation account will clear all historical trade data from this account.
    1. From the NinjaTrader Control Center window select the Accounts tab
    2. Right click on your simulation account and select 'Edit Account'
    3. Press the "Reset" button


    To reset your NinjaTrader database:
    1. Disconnect NinjaTrader from any open connections via Connections > Disconnect
    2. From the NinjaTrader Control Center window select the menu Tools > Database
    3. Press "Reset DB"
    4. Check Historical Orders to remove historical orders
    5. Check Historical Trades to remove historical trades
    6. Press the "Reset" button


    Please let us know if we may be of any further assistance.
    Chris L.NinjaTrader Customer Service

    Comment


      #3
      The reset is OK
      Thanks very much

      Comment

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