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Chart won't load when connected to iqfeed
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Chart won't load when connected to iqfeed
My chart wont load when connected to iqfeed as the data source. they load fine when connected to Interactive Brokers. Trying to load a chart for NQ. My iqfeed is enabled for NQ is use the same feed with InvestorRT and data loads fine. Any tips what settings to check?Tags: None
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Hello akonkol2,
Can you please check what IQFeed Client Software version you have installed. Make sure you have version 5.1.1.3. You can download it from the IQFeed connection guide below.
I suggest to reset the instruments and check if this allows you to load data in charts when connected to IQFeed. To reset your instruments, please take the steps below.
- First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
- Next, reset your instruments by navigating to the Control Center > Tools > Database Management
- In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
- Lastly, restart NinjaTrader for the changes to occur
If the issue remains, please send me your log and trace files so I can investigate. Log and trace files can be found at the following locations.
Windows start menu-->Documents-->NinjaTrader 8-->log
Windows start menu-->Documents-->NinjaTrader 8-->trace
Right click the log and trace folder and select Send to-->Compressed (zipped) folder. Subsequently attach both .zip files in your email and send it to platformsupport[at]ninjatrader[dot]com. Please put 'Att Jason, http://ninjatrader.com/support/forum...d.php?t=102372' in the subject field.JasonNinjaTrader Customer Service
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Do we really need IQFeed Client Software version 5.1.1.3 for NinjaTrader 8?
The latest version of IQFeed Client Software is 5.2.6.0 March 21st, 2017.
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