Real Time Data Problem

[santafe]

I use NT7 with Interactive Brokers.
I first connect to Free EOD Kinetick for historical Data, then IB for Real Time.
In IB Account Connection, Historical Data, I checked box "Disable, I will use Kinetic for historical".

The problem is when I connect to IB real time for the day, The first candle is the time I turned on My platform.

If I turn on my platform at 1 pm., then Kinectic EOD shows prior day last candle at 15:00pm and My first candle for the day with IB real time is 1:00pm.
I can never get the days real time first candle at 8:30am.

I called IB and they said it is a problem on NT.

[NinjaTrader_ChristopherS]

Hello,

To receive historical data from IB you will need to enable historical data on your IB connection. With this disable you will not receive historical data from IB.

There is not a set time the Kinetick EOD will update. Once the day's data is available you can load it on your chart by either connecting to the Kinetick EOD connection or if already connected, by right clicking on the chart and selecting Reload All Historical Data.

You can subscribe to Kinetick to receive intra day data.

Kinetick has been optimized to be the fastest, most stable, and most affordable data solution for the NinjaTrader platform. The Basic Service package for $55/month is our base fee for receiving market data and real-time exchange fees can be added individually to suit your trading needs. You can view a list of supported exchanges and the corresponding exchange fees from the Kinetick subscription page:

http://kinetick.com/Subscribe

I would also be happy to provide you with a price quote including the exchange fees if you can provide me with a list of symbols that you are trading.