Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Problems after upgrading to 8.0.9

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Problems after upgrading to 8.0.9

    Dan here from Germany, excuse my lousy krautenglish ...

    Programstarts were very slow before upgrading to 8.0.9 demo, but now windows were flashing, black windows, windows opening and closing randomly, CPU at 100%, until after 20min. freezing, over. Now NT does not start at all anymore, see screenshot attached, I use 3 monitors.
    I just uninstalled 8.0.9 and tried to intall 8.0.8 again, but this does not work at all, so I uninstalled it and installed 8.0.9 again, same problem.
    Please let me know, how what to do.
    Thanks and regards,
    Dan

    Betriebssystemname Microsoft Windows 7 Professional
    Version 6.1.7601 Service Pack 1 Build 7601
    Systemhersteller MSI
    Systemmodell MS-7721
    Systemtyp x64-basierter PC
    Prozessor AMD A8-6600K APU with Radeon(tm) HD Graphics, 3900 MHz, 2 Kern(e), 4 logische(r) Prozessor(en)
    BIOS-Version/-Datum American Megatrends Inc. V30.1, 06.12.2013
    SMBIOS-Version 2.8
    Windows-Verzeichnis C:\Windows
    Systemverzeichnis C:\Windows\system32
    Gebietsschema Deutschland
    Hardwareabstraktionsebene Version = "6.1.7601.17514"
    Zeitzone Mitteleuropäische Sommerzeit
    Installierter physikalischer Speicher (RAM) 8,00 GB
    Gesamter realer Speicher 7,19 GB
    Verfügbarer realer Speicher 4,56 GB
    Gesamter virtueller Speicher 14,4 GB
    Verfügbarer virtueller Speicher 11,4 GB
    Attached Files

    #2
    Hello Dan,

    Can you please send me your log and trace files, so I can investigate. Log and trace files can be found at the following locations.

    Windows start menu-->Documents-->NinjaTrader 8-->log

    Windows start menu-->Documents-->NinjaTrader 8-->trace

    Right click the log and trace folder and select Send to-->Compressed (zipped) folder. Subsequently attach both .zip files in your email and send it to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, http://ninjatrader.com/support/forum...d.php?t=104336' in the subject header.
    JasonNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Waxavi, Today, 02:10 AM
    0 responses
    3 views
    0 likes
    Last Post Waxavi
    by Waxavi
     
    Started by TradeForge, Today, 02:09 AM
    0 responses
    8 views
    0 likes
    Last Post TradeForge  
    Started by Waxavi, Today, 02:00 AM
    0 responses
    2 views
    0 likes
    Last Post Waxavi
    by Waxavi
     
    Started by elirion, Today, 01:36 AM
    0 responses
    4 views
    0 likes
    Last Post elirion
    by elirion
     
    Started by gentlebenthebear, Today, 01:30 AM
    0 responses
    4 views
    0 likes
    Last Post gentlebenthebear  
    Working...
    X