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installation package cannot be found

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    installation package cannot be found

    Hello,
    I have a backup computer with NT7. I haven't opened Ninja for several months.
    Now when I click on the icon an install package tries to open but I get these errors.
    Never saw this before.
    Attached Files

    #2
    Hello Riverend,

    This can occur if temporary files are cleared. (The installer for NinjaTrader is kept in the temporary files incase it is needed)

    To resolve, uninstall and reinstall NinjaTrader.
    • Close all running applications including NinjaTrader
    • Then from the Start menu select -> Control Panel -> Programs (and Features) -> Uninstall a program
    • From the Uninstall or change a program window select NinjaTrader 7 -> click Uninstall
    • Download NT7 from the link below:
      Download

    Please let us know if you are not able to get up and running after the reinstall.
    Chelsea B.NinjaTrader Customer Service

    Comment


      #3
      Thanks Chelsea B. I'm god to go now. I did clear some temp files a couple of days ago.

      Comment

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