SuperScalper indicator alert setup

[demo152160]

Good Morning, I would like to ask support regarding one indicator that I am using in my strategy.

The Built in SuperScalper Paint bar.
1) I am using an 89 tick chart and sometimes it stops working and I have to reload it again.

Does there something that I can do to fix this issue?

2) I would like to receive an alert when the paint bar appear but when I go to Alerts->add
The indicator it does not appear on the list.

Is it possible to modify the indicator to create an alert when the bar is painted?

Here attached a copy the Indicator

Thank you in advance for your support

Regards Marco

[NinjaTrader_AlanS]

SuperScalper indicator alert setup

Hello Marco,

Thanks for writing in to our Support team.

The copy of the indicator that you sent me is missing the logic to paint the bars, so I cannot comment on where you should attempt to modify this script - additionally it looks like these addons were imported via a protected assembly so you would not be able to modify the code yourself, you would have to work with the developer to request any changes to the code.

I can take a look at your log and trace files to investigate why the indicator stopped working to determine if you need to work with the developer or not to help resolve that issue.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference this forum post in the body of the email and enter ATTN Alan S in the subject line.

I look forward to your reply.

[demo152160]

Hi, Alan, thank you for your quick reply, I will try to contact the E-mail support and ask if it is possible to check the indicator's code.

Thank you for your help.
Regards
Marco