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Installer just shows Windows Installer screen

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    Installer just shows Windows Installer screen

    At the end of the download all I get is a Windows Installer window with a list of msi parameters

    #2
    Try clearing your browser cache and then redownload.
    Josh P.NinjaTrader Customer Service

    Comment


      #3
      It's all good

      I dled the previous version as an .msi file and it installed with no problem. Looks pretty cool.
      For those of you having problems with your OS compatibility it runs fine on a XP SP2 VM (Virtual Machine).

      Comment


        #4
        After download Window Installer window comes up for me as well with parameters. What's going on?

        Comment


          #5
          Hello jimmyparky,

          Thank you for your post.

          Please follow the instructions below to accomplish a successful download of the NinjaTrader application.
          • Within your web browser (Internet Explorer for most users) select the menu Tools > Internet Options
          • Delete your browsing history
          • Attempt the download again
          If the above does not work then try:
          • Repeat above instructions
          • Use a different browser such as Firefox and attempt to download
          If the above fails, please let us know and we will provide further instructions.
          KyleNinjaTrader Customer Service

          Comment


            #6
            I've tried with 3 different browsers deleting cache and everything all the time, but still i'm getting Windows Installer screen and nothing more.

            Thanks.

            Comment


              #7
              Hello jimmyparky,

              Thank you for your reply.

              Can you post a screen shot of this window?
              KyleNinjaTrader Customer Service

              Comment


                #8
                Here is the Windows Installer window that pops up.

                I'm thinking maybe my windows is corrupted..

                Below is the message w/i the window.


                Windows ® Installer. V 3.01.4000.1823

                msiexec /Option <Required Parameter> [Optional Parameter]

                Install Options
                </package | /i> <Product.msi>
                Installs or configures a product
                /a <Product.msi>
                Administrative install - Installs a product on the network
                /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
                Advertises a product - m to all users, u to current user
                </uninstall | /x> <Product.msi | ProductCode>
                Uninstalls the product
                Display Options
                /quiet
                Quiet mode, no user interaction
                /passive
                Unattended mode - progress bar only
                /q[n|b|r|f]
                Sets user interface level
                n - No UI
                b - Basic UI
                r - Reduced UI
                f - Full UI (default)
                /help
                Help information
                Restart Options
                /norestart
                Do not restart after the installation is complete
                /promptrestart
                Prompts the user for restart if necessary
                /forcerestart
                Always restart the computer after installation
                Logging Options
                /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
                i - Status messages
                w - Nonfatal warnings
                e - All error messages
                a - Start up of actions
                r - Action-specific records
                u - User requests
                c - Initial UI parameters
                m - Out-of-memory or fatal exit information
                o - Out-of-disk-space messages
                p - Terminal properties
                v - Verbose output
                x - Extra debugging information
                + - Append to existing log file
                ! - Flush each line to the log
                * - Log all information, except for v and x options
                /log <LogFile>
                Equivalent of /l* <LogFile>
                Update Options
                /update <Update1.msp>[;Update2.msp]
                Applies update(s)
                /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
                Remove update(s) for a product
                Repair Options
                /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
                Repairs a product
                p - only if file is missing
                o - if file is missing or an older version is installed (default)
                e - if file is missing or an equal or older version is installed
                d - if file is missing or a different version is installed
                c - if file is missing or checksum does not match the calculated value
                a - forces all files to be reinstalled
                u - all required user-specific registry entries (default)
                m - all required computer-specific registry entries (default)
                s - all existing shortcuts (default)
                v - runs from source and recaches local package
                Setting Public Properties
                [PROPERTY=PropertyValue]

                Consult the Windows ® Installer SDK for additional documentation on the
                command line syntax.

                Copyright © Microsoft Corporation. All rights reserved.
                Portions of this software are based in part on the work of the Independent JPEG Group.
                Attached Files

                Comment


                  #9
                  Hi jimmyparky,

                  Thank you for your reply.

                  Does the user account you are trying to install NinjaTrader on have administrator privileges?
                  KyleNinjaTrader Customer Service

                  Comment


                    #10
                    I have been using user 'user one', but just now as i opened the windows explorer, I've noticed under 'Documents and Settings' there was MSHOME. Explorer opended this folder by default and I'm puzzled how this got there. User One is the administrator. I'm wondering if my windows got corrupted or something and that's why NT isn't installing.

                    Comment


                      #11
                      Hi jimmyparky,

                      Thank you for your note.

                      Please try logging out of windows and logging back in, making sure User One is the selected account.
                      KyleNinjaTrader Customer Service

                      Comment

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