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ATM Stop-loss Failed, Causing a Large Loss

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    ATM Stop-loss Failed, Causing a Large Loss

    Hello,

    I started trading live today, after quite a bit of simulated trading screen time.

    (Keep in mind, I blame nobody but myself for this and am not asking for anything other than to troubleshoot this)

    I always enter my trades with an ATM Strategy that creates a $75 stop-loss for me. At times, during economic report releases, I use an ATM Strategy that puts in a $250 stop-loss for me, but today I did not use that strategy and only used the $75 stop strategy for each trade today instead.

    I started out doing well and had a net profit of $595.00 after I started trading today.

    I knew that the EIA Petroleum Status report was set to be released in a few minutes and I thought that if I risk $75, I have a lot to gain and little to lose. So I placed an ATM Strategy buy-stop.

    When the price hit my buy-stop, I immediately got an error message. I was then horrified to see that I had no stop-loss and the price had gone against me in a big way.

    I had to manually close the trade out, but by then I had racked up a $1,255.80 loss, from that one trade, when I thought my maximum risk would be $75.

    After that, while emotionally distraught, I tried to make up for my losses and took mediocre trade setups and lost some more of my money.

    Again, I take responsibility for this, I should not have entered that economic report release trade or continue trading afterwards. I learned my lesson the hard way. No more economic report release trades.

    The Order ID for that trade is: 473921325

    The only thing I ask is that you please try to find out what went wrong, why my ATM Strategy stop-loss did not trigger and if there is a bug in Ninjatrader that needs to be fixed or not.

    Screenshots attached,
    Attached Files

    #2
    Hello,

    Thanks for your post.

    I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20161102.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20161102.txt"

    I look forward to hearing from you.
    Drew O.NinjaTrader Customer Service

    Comment


      #3
      I have had this happen to me before. there is something definitely wrong with my stop losses too. Are you on NT 8 or Nt 7?

      Comment


        #4
        Hi mrxdaviepoo,

        I am using NT8.

        It still happens to me every single day that I trade, causing me unnecessary simulated trading losses each day.

        But they are working on it.

        They put in a feature request to disable order error popup messages and it is being tracked as SFT-671

        Comment


          #5
          mrxdaviepoo,

          I'd be happy to check into this with you as well if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170911.XXXXX.txt'. There will likely be multiple files for each day.
          Drew O.NinjaTrader Customer Service

          Comment

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