Catastrophic move to Windows 10

[webqual]

Hi all,
after 1 month of perfect working on an old WIN 7 machine, I have installed NT8 (ed. 8.0.6.1) from the scratch on a brand new WIN 10 Pro pc (ed. 1607; build 14393.1198).

The problems are:

1. Unable to clear cache data: several times per day I have to restart Ninja, to delete the corresponding folder, according to the Alan directions and I meet the same problem again and again. I also tried to reset the database by renaming the .sdf file as per this post directions, and … no way! the error message appears again

2. When restarting Ninja after those operations, I usually lose one or more indicators on the charts. Both custom and built-in!

3, Without any particular reason, several times Ninja begins to slow-down the chart updating, even moving the windows becomes eternal, sometimes it crashes-down and sometimes it does not but, when restarting, it always appears the “unable to clear cache data”

Any suggestion? Many thanks in advance!

[NinjaTrader_PatrickG]

There are no known issues directly associated with Windows 10.

I would need to analyze your log and trace files to give you an accurate answer.

Please write into PlatformSupport[AT]NinjaTrader[DOT]com with a brief summary of what you're experiencing, a link to this forum thread, and also reference '#1707743 ATTN Patrick G'.

Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

[reach4thelasers]

I get an "Unable to write cache data" dialog warning fairly regularly on Windows 10 but I click ok and forget about it... It doesn't seem to have any detrimental effect.

[webqual]

I get an "Unable to write cache data" dialog warning fairly regularly on Windows 10 but I click ok and forget about it... It doesn't seem to have any detrimental effect.

Thanks Reach4 , but the problems on my PC are a little more complicated... the Platform Support is working hard on that. I think they will like to share the solution once solved...