how do i reinstall ninjatrader 7?

[joemiller]

my nt7 is not behaving. what should i do to reinstall it?

[NinjaTrader_DrewO]

Hello,

Thanks for posting.

We may be able to resolve the unexpected behavior you are seeing without the need to reinstall the platform. Could you provide some further details regarding what you are experiencing so I may help further?

Otherwise, please follow the steps listed below to completely uninstall and reinstall NinjaTrader. Please note this will remove all workspaces, templates, custom add-on's, etc.

• Close all running applications.
• Uninstall NinjaTrader within Windows Control Panel.
• Then manually delete the folder 'NinjaTrader 7' located under Start> My Documents.
• Delete any NinjaTrader installation files. (This can be done by going to Start> My Computer> Search button> search for: NinjaTrader* > select Local C Disk and then press 'Search'.
• Then you will need to clear your internet browser cache and history. You will clear this from within your internet browser (with IE, Tools-->Options, delete cookies and files, clear history).
• Reboot your machine.
• Once these steps are completed, download NT7 from the link below.
  • http://ninjatrader.com/PlatformDirect

[joemiller]

thanks for that.

another sort of related question

when i do a NINJA Update at http://ninjatrader.com/PlatformDirect.
should i choose ''repair NT7'', or ''remove NT7'' in the course of the installation?

[NinjaTrader_EricB]

Thank you for your reply,

Because you are wanting to due a uninstall, you will select Remove. Repair can be uses in instances where files may be missing or the installation has been corrupt in some way, it essentially runs the installer again.