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NT8 unable to login to MBT

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    NT8 unable to login to MBT

    I instal a new coppy of NT8 and MbtDesctop 11.9.0.51 v
    and I get this error
    "MBT unable to login check your username and password"
    I have a paid vertion of NT
    Can i get some help on this.

    #2
    Hello,

    Thank you for posting.


    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170504.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

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