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NinjaTrader
No online FDAX data today
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Hello curious,
Can you please tell me to what data feed/broker you connect in NinjaTrader.
Do you see any errors in the Control Center-->Log-tab that reference the FDAX?
What expiry month do you have selected for the FDAX? Make sure you have the 09-17 expiry month selected. You can find instructions to rollover futures instruments at the link below.
JasonNinjaTrader Customer Service
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Originally posted by NinjaTrader_Jason View PostCan you please tell me to what data feed/broker you connect in NinjaTrader.
Originally posted by NinjaTrader_Jason View PostDo you see any errors in the Control Center-->Log-tab that reference the FDAX?
Originally posted by NinjaTrader_Jason View PostWhat expiry month do you have selected for the FDAX? Make sure you have the 09-17 expiry month selected. You can find instructions to rollover futures instruments at the link below.
P.S.:
1) NT 7.0.1000.34
2) No problems for others: ES, CL...
3) When I build a new 1min FDAX chart I can see all the data till current moment, but there is no further data coming
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Can you please disconnect Rithmic at Control Center-->File-->Disconnect. Subsequently go to Control Center-->Tools-->Options-->Data-tab and click Reset Instruments. Once finished, please restart NinjaTrader. Check if you now receive realtime data for the FDAX 09-17.
If not, I suggest to contact your broker to check your data enablements for the Eurex exchange. If you have your account with our NinjaTrader brokerage, please send us an email at brokeragesupport[AT]ninjatrader[dot]com.JasonNinjaTrader Customer Service
Comment
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Originally posted by NinjaTrader_Jason View PostCan you please disconnect Rithmic at Control Center-->File-->Disconnect. Subsequently go to Control Center-->Tools-->Options-->Data-tab and click Reset Instruments. Once finished, please restart NinjaTrader. Check if you now receive realtime data for the FDAX 09-17.
Originally posted by NinjaTrader_Jason View PostIf not, I suggest to contact your broker to check your data enablements for the Eurex exchange. If you have your account with our NinjaTrader brokerage, please send us an email at brokeragesupport[AT]ninjatrader[dot]com.
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More Rithmic FDAX Data Problems
FDAX through RIthmic was down until about 10:15 AM eastern on Monday. They had did some kind of upgradeover the weekend with Eurex and it didn't work. Today,Tuesday, they are still having problems so be careful trading. There was a 14 minute no data gap at 3:26 AM eastern. No telling if it happens again or not. I will be contacting them again.
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Hello,
Thank you for your post.
Glad to assist. The Eurex Exchange has issued a number of advisories today regarding temporary halts and other issues that is causing this. See the below, publicly available link for more on these events.
http://www.eurexchange.com/exchange-...tion-newsboard
Let us know if we may assist further.Eric B.NinjaTrader Customer Service
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Originally posted by NinjaTrader_EricB View PostHello,
Glad to assist. The Eurex Exchange has issued a number of advisories today regarding temporary halts and other issues that is causing this. See the below, publicly available link for more on these events.
http://www.eurexchange.com/exchange-...tion-newsboard
FDAX trading is alive.
When I create a new FDAX chat in NT it shows all the data tiil current moment, but there is no new data comes.
When is it gonna be fixed?
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Thank you for your reply.
We have been advised by our Orders desk the issue is isolated to Rithmic - I suggest contacting your broker directly for further information or to manage positions if needed. I will update here as soon as we have additional information.
We look forward to assisting further.Eric B.NinjaTrader Customer Service
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