Time Zone issue

deejaynv

Junior Member

Join Date: May 2017

Posts: 1
#1

Time Zone issue

05-18-2017, 02:55 PM

Hi I have noticed my minute charts match my PC's local time zone but my volume and tick chart show a random time 3 hours ahead. I have reset/restarted everything several times but no luck. I have attached two charts along with my PC time. You will see the minute based chart matches my PC time zone the volume chart is ahead for some bizarre reason. Any help appreciated thanks!
Attached Files
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NinjaTrader_ShawnB

NinjaTrader Customer Service

Join Date: Oct 2014

Posts: 1456
#2

05-18-2017, 03:22 PM

Hello deejaynv,

Thanks for your post.

Could you please send the log and trace from your platform to look further into this inquiry.

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-> Mail to Platform Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'.

Also, give a reference of this thread in the body of the email.

Shawn B.NinjaTrader Customer Service
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