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Hello eDanny,
Thanks for your post.
Does this error message appear when launching the 32-bit version, the 64-bit version, or both?
If you see this error when launching both of these versions, please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your database file and most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the database file on your PC in the (My) Documents > NinjaTrader 7 > db.
The file will be called "NinjaTrader.sdf".
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20150701.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20150701.txt"
I look forward to hearing from you.Last edited by NinjaTrader_DrewO; 07-01-2015, 09:41 AM.Drew O.NinjaTrader Customer Service
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No dice. I don't know why I had to remove the Server Compact Edition 4 Sp1 to install version 3.5 SP2. NT always worked fine until today anyway. The program still won't start and Windoze shows this after the splash.
I just read your post edit and tried the 32 bit version and it started up. The 64 bit version crashed trying to start. All I use is the 64 bit version.Last edited by eDanny; 07-01-2015, 09:57 AM.
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Hello eDanny,
I am sorry to hear that the matter has not been resolved. In light of this new error, please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your database file and most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the database file on your PC in the (My) Documents > NinjaTrader 7 > db.
The file will be called "NinjaTrader.sdf".
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20150701.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20150701.txt"
I look forward to hearing from you.Drew O.NinjaTrader Customer Service
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