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Old 04-21-2017, 07:00 AM   #1
sledge
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Default N8052 still consuming memory and locking up on pop ups

This was reported previously in earlier release.
While end tasking isn't necessarily anymore, it's still a mess.

8.6 won't fix it either.
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Old 04-21-2017, 08:45 AM   #2
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Each release of NinjaTrader has dozens of improvements and it is always recommended to upgrade to the most current version of the platform. Although your specific inquiry may not be resolved with an upgrade, I would recommend doing so at this time.

I would need to look into your log and trace files to learn more about what you're reporting.

Please write into PlatformSupport[AT]NinjaTrader[DOT]com with your log and trace files attached:
  • Open your NinjaTrader folder under Documents.
  • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
  • Send the 2 compressed folders as attachments to this email.
  • Once complete, you can delete these compressed folders.
Please also include a link to this forum thread and reference ticket #1696511
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Old 04-21-2017, 08:51 AM   #3
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Thanks for reporting. Honestly, I'm surprised your reporting this since this was believed to be resolved in 8.0.3.0 with fixes (10884, 10867) . Checking into as well on the product side but please do send logs and traces as per below when you get time so we can see if some corner case is occurring that is actually a bug that needs resolution.
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Old 06-09-2017, 10:49 AM   #4
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8061

Let popups keep coming.

Memory consumed. Lots of extra connections out bound. Usually only 1 to 2.
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Old 06-09-2017, 10:54 AM   #5
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Please upgrade to 8.0.7.0. If the issue persists, we would need your files to investigate further as Brett mentioned.
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Old 06-09-2017, 11:07 AM   #6
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Yes, this is the only report we have of continued popups. Everyone else is fine so we need to figure out why your setup is different.
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Old 06-09-2017, 11:37 AM   #7
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I'm sure the popups next time will also coincide with a release after they start. This is the second time.
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Old 06-09-2017, 11:38 AM   #8
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I don't dismiss them. Extreme testing.
Dismissing will slowly bring the machine under control. Check box will stop them.
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Old 06-09-2017, 01:45 PM   #9
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I'd like to get remotely connected to your PC to run some tests on IPA behavior. Please send in your files and also let me know what time would work best for you for a remote session.
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