Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

DTN IQ, IB and NT - incorrect data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    DTN IQ, IB and NT - incorrect data

    Hi,

    I had NT 7 rc1 crash twice today. The first time I was not in front of the comp when it happened. The second time it happened after my internet connection went down.

    I had to re-start NT to get things going again.

    Both times this happened I had incorrect price data come in. NT was not showing the correct price as compared to my IB feed. I called IQ and everything was fine on their end.

    I restarted my computer the first time to correct the problem. I logged off the second time to correct the problem.

    See the attached. I included a second EOD graph for reference - it appears that the data was significantly delayed. Thinking back over that time - I remember thinking that the market was unusually slow for EOD.
    Attached Files

    #2
    Day Trading Fool,

    Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

    In the message, include the following:
    1.) A link to this forum thread.

    2.) Your most current trace file.
    You will find the trace file in the Documents > NinjaTrader 6.5 > Trace folder.
    Today's trace file will be named 'trace.20101129.txt'.
    KyleNinjaTrader Customer Service

    Comment


      #3
      Happened again today at about 10 minutes before close.

      See attached for the error window. Looks like NT froze when the connection became available again.

      After I closed NT and restarted, the data feed was fine.

      Just an update: I only had one one linked MA window up today, where as yesterday I had two.
      Attached Files

      Comment


        #4
        Day Trading Fool,

        Please follow up with me via email.
        KyleNinjaTrader Customer Service

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by trilliantrader, 04-18-2024, 08:16 AM
        5 responses
        22 views
        0 likes
        Last Post trilliantrader  
        Started by Davidtowleii, Today, 12:15 AM
        0 responses
        3 views
        0 likes
        Last Post Davidtowleii  
        Started by guillembm, Yesterday, 11:25 AM
        2 responses
        9 views
        0 likes
        Last Post guillembm  
        Started by junkone, 04-21-2024, 07:17 AM
        9 responses
        68 views
        0 likes
        Last Post jeronymite  
        Started by mgco4you, Yesterday, 09:46 PM
        1 response
        12 views
        0 likes
        Last Post NinjaTrader_Manfred  
        Working...
        X