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Broken NinjaTrader....

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    Broken NinjaTrader....

    Hi

    I have just done a reset of the database via control panel and restarted NT8. However, I get the folllowing message(s) and cannot open NT8...

    "an unhandled microsoft .NET Framework exception occurred in NinjaTrader.exe[504]"

    the number in square brackets was originally[6912] but has changed on a new try at starting NT8.

    I cannot see anyway to get around this without a complete re-install which is obviously very frustrating.

    Can you or anyone throw any light on this issue?

    Regards

    #2
    Hello fishbed,

    Thank you for your post,

    Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.
    Eric B.NinjaTrader Customer Service

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