I'm assuming the Global Futures technical support has documented this with NT but just in case, here is the problem and the solution:
The default configuration in the Instrument Manager for Nymex crude does not work with Patsystems (and possibly others - I've only tried Patsystems).
To make it work, in the Instrument Editor dialog:
1) Change the Exchanges to Globex.
2) Change the Description to PYS CRUDE. (Incredible! NT actually uses the Description field to establish the connection!)
thanks,
shawnj
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