Unable to write cache data

[Tremblinghandtrader]

I'm getting this error more and more often. When starting up sometimes and when connecting to my data provider CQG. Has been happening through the last few versions on NT8,

Have deleted the Cache so many times I have a shortcut showing up in Frequent Folders!

[NinjaTrader_PatrickG]

What version of NinjaTrader 8 are you using? You can check under Help -> About (Example: 8.0.X.0)

[Tremblinghandtrader]

8.0.5.2 64-bit

[NinjaTrader_PatrickG]

So we can further diagnose your system, please delete your cache, hide your locally stored historical data, then start NinjaTrader in Safe Mode. I realize you've deleted the cache several times, however, I'd like to do it one more time.

To delete the cache and hide your historical data, follow the steps below.

• Shut down NinjaTrader.
• Open the Documents > NinjaTrader 8 > db folder.
• Delete the sub-folder named 'cache'.
• Rename the 'day', 'minute', and 'tick' folder to 'dayOLD', 'minuteOLD', and 'tickOLD'.

To enable safe mode, please use the following steps:

* Ensure NinjaTrader is shut down
* Hold the CONTROL key and double click the NinjaTrader icon.
* Keep the CONTROL key held down until you see the Control Center.
* You can verify you are in safe mode by going to Help -> About.

Once NinjaTrader has started on just the control center, please open a new chart with no custom bar types/indicators/templates and test for issues.

If there are no issues on this new workspace, please try opening the previous workspace by going to the Control Center > Workspaces > Choose your workspace.

If there are no issues, restart NinjaTrader normally and test for issues.

If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns.

Please let me know the results of this test.