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    crashing

    It's 9:18pm pst and NT8 will not stop crashing when I load workspaces. Is there some sort of maintenance going on at NT? Please be honest with me. I am incredibly insecure whenever I use NT8 because I never know why or when this platform is going to crash.

    #2
    Hello imalil,

    There is no maintenance going on.

    Can you please send me your log and trace files for today, so I can investigate. You can send the email to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, 1637951' in the subject header.

    Log and trace files can be found at the following locations. Please attach the files in your email.

    Windows start menu-->Documents--> NinjaTrader 7--> log--> log.20170111 for today. (log.yyyymmdd for any other date)

    Windows start menu-->Documents--> NinjaTrader 7--> trace--> trace.20170111 for today. (trace.yyyymmdd for any other date)
    JasonNinjaTrader Customer Service

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      #3
      Another crashing episode, first using 8.0.5.2.

      Here's the pattern: I edit my indicator at night. When I run it, NT8 crashes. So I put the indicator back to how it was, NT8 still crashes. Then I give up and hope it works in the morning.

      I'll email log/trace to platformsupport[at]ninjatrader[dot]com. Put 'Att Jason, 1637951' in the subject header.

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