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Charts not showing all indicators and time
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Charts not showing all indicators and time
Please help. I have been gone for three months. When I returned my charts stopped working. I have uninstalled Ninja, wiped the previous folder, then started fresh and reintroduced my work by adding in the template and workspace folders. It seems the index charts are the worst.Tags: None
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Hello shali27,
Please send me your log and trace files for today so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following ticket number in the body of the email:*http://www.ninjatrader.com/support/f...d.php?p=412346Christopher S.NinjaTrader Customer Service
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Hello,
Thanks for your note.
I'd like to see your log and trace files. Please send me a note to platformsupport (at) ninjatrader (dot) com. Attach your most current log and trace files to the email, and put a link to this forum post in the body of the email. Please note "ATTN: Drew" in the body of the response.
You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20150525.txt"
You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20150525.txt"
I look forward to hearing from you.Drew O.NinjaTrader Customer Service
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