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NT8 blank bars
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NT8 blank bars
I have strange issue , I today updated to NT8 and it asked me if I want to import my settings from my NT7 so I did. When I tried to open one of your listed instruments like AAPL chart was ok, bars and indicators , all there. But when I tried to load chart from my imported instrument from NT7 it showed only the indicators but not the candle bars. I thought it was maybe a problem with the importing so I removed one instrument and add it again manually from the instrument manager, it didn't worked. Same issue , there is indicators but not candle bars. When I closing the program and open it again the chart that was opened now work fine, bars is there, but same problem happen when I trying to load new instrument, it wont work and if I trying the same instrument that worked after I closed the program isn't working again. So basically if I want to load new instrument I need to close and re-load the program each time.Tags: None
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update:
It is working for now maybe just a bug. You might yet would want to check it with your programmers.
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Hello,
Thank you for contacting us to report this item.
Even though this is now currently functioning, I'm happy to check into this item with you. So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170102.XXXXX.txt'. There will likely be multiple files for each day.Drew O.NinjaTrader Customer Service
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