Attention!

bmaltz · 11-28-2006, 02:04 PM

about 30% of the time when I change the instrument being displayed in a chart of a SuperDom I get a window that says:

"Please Wait"
Retrieving data for $xxxxxx (a Forex pair)

The only way to clear this is to shut NT down. Why does this happen and what can I do to prevent it?

NinjaTrader_Dierk · 11-28-2006, 05:07 PM

Which provider are you connected to? GAIN?

Downloading historical data from GAIN can take very long. Although, GAIN only supports 1 day of lookback data the data is available as tick data only.

bmaltz · 11-28-2006, 11:04 PM

Yes, Gain is my provider. However, I have a program that monitors network traffic, and it shows that no data is being transmitted across the network when I get this message. Also, at times, I've left the PC for a couple of hours and the dialog box does not go away and charts do not get generated.

NinjaTrader_Ray · 11-29-2006, 01:04 AM

Is this NT5? Would you be willing to try NT6, we have made some changes that I believe may resolve this.

Ray

bmaltz · 11-29-2006, 02:28 AM

it is NT5 and I would LOVE to try NT6
Thanks

NinjaTrader_Ray · 11-29-2006, 03:00 AM

Please send me an email referencing this post to ray at ninjatrader dot com

Ray

11-28-2006, 02:04 PM	#1
bmaltz Senior Member Join Date: Nov 2006 Location: , , Posts: 110 Thanks: 0 Thanked 0 times in 0 posts	imported post about 30% of the time when I change the instrument being displayed in a chart of a SuperDom I get a window that says: "Please Wait" Retrieving data for $xxxxxx (a Forex pair) The only way to clear this is to shut NT down. Why does this happen and what can I do to prevent it?
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11-28-2006, 05:07 PM	#2
NinjaTrader_Dierk Administrator Join Date: Mar 2005 Location: Bamberg, Germany Posts: 9,994 Thanks: 0 Thanked 6 times in 6 posts	imported post Which provider are you connected to? GAIN? Downloading historical data from GAIN can take very long. Although, GAIN only supports 1 day of lookback data the data is available as tick data only. Dierk NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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11-28-2006, 11:04 PM	#3
bmaltz Senior Member Join Date: Nov 2006 Location: , , Posts: 110 Thanks: 0 Thanked 0 times in 0 posts	imported post Yes, Gain is my provider. However, I have a program that monitors network traffic, and it shows that no data is being transmitted across the network when I get this message. Also, at times, I've left the PC for a couple of hours and the dialog box does not go away and charts do not get generated.
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11-29-2006, 01:04 AM	#4
NinjaTrader_Ray Administrator Join Date: Nov 2004 Location: Denver, CO, USA Posts: 11,163 Thanks: 6 Thanked 45 times in 32 posts	imported post Is this NT5? Would you be willing to try NT6, we have made some changes that I believe may resolve this. Ray Ray NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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11-29-2006, 02:28 AM	#5
bmaltz Senior Member Join Date: Nov 2006 Location: , , Posts: 110 Thanks: 0 Thanked 0 times in 0 posts	imported post it is NT5 and I would LOVE to try NT6 Thanks
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11-29-2006, 03:00 AM	#6
NinjaTrader_Ray Administrator Join Date: Nov 2004 Location: Denver, CO, USA Posts: 11,163 Thanks: 6 Thanked 45 times in 32 posts	imported post Please send me an email referencing this post to ray at ninjatrader dot com Ray Ray NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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