Format Data Series Box.

[vetracer]

Been through all the hoops, reloading, uninstaling, round and round. Why is this like this? Cant go any further without this complete. Cant even get to any charts. Thanks

[NinjaTrader_RJ]

Hello,

Thank you for your post.

1.) Make sure you are on the latest version of NinjaTrader 6.5.1000.9. You can check under Help --> About.
If not, please download from this link: http://www.ninjatrader.com/webnew/do...g_software.htm

2.) Does your PC meet all of the minimum requirements here: http://www.ninjatrader.com/webnew/su...ationguide.htm
-And you are NOT on a MAC or using a 64 bit OS?

3.) Update .NET Framework: http://www.microsoft.com/NET/

Please let me know if any of the above resolve the issue.

[hm2grn]

My format data series box is cut off just like "vetracer's". I've tried so many different things per ninja support including:
1) confirmed latest version of Ninja is on computer. (have uninstalled & reinstalled, cleared out history, cookies, etc, before reinstalling) 6.51000.9 version
2) PC is NOT a MAC. Utilizing 32 bit OS.
3) Have updated .net framework.
4) Screen resolution meets minimum requirements.

Have been working with support since Friday 3/27, on this issue. Can't go any further until this issue is resolved. Thank you.

[NinjaTrader_Jason]

Hello hm2grn,

Could you please check if uninstalling Portrait Displays will make any difference?

vetracer, do you perhaps have 'Portrait Displays' installed in your PC as well?