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ct · 04-28-2009, 11:39 AM

I have a very simple strategy. It doesn't place orders. It keeps being removed from the chart . The connection does not disconnect and there is no message in the log. It is happening a lot.

Any ideas?

NinjaTrader_Josh · 04-28-2009, 11:47 AM

ct,

Please provide more information as to the circumstances it is removed and if it is simple, please post the code as well. Thank you.

ct · 04-28-2009, 11:55 AM

Josh

I add it to the chart. It works for and a while and then just disappears from the chart. I paint diamonds when I get a setup. Volume chart.

NinjaTrader_Bertrand · 04-28-2009, 12:02 PM

ct, do you see any errors in the Log tab after it disappears?

ct · 04-28-2009, 12:08 PM

Bertrand

here is an export from the log:

ct · 04-28-2009, 12:10 PM

the attachment again,

NinjaTrader_Josh · 04-28-2009, 12:11 PM

Hmm. Did not see any attachment.

ct · 04-28-2009, 12:16 PM

it is too big but I can email it.

NinjaTrader_Bertrand · 04-28-2009, 12:25 PM

Yes, you can email it to support at ninjatrader dot com Attn Bertrand

ct · 04-28-2009, 12:33 PM

Bertrand

Done.

Cliff

NinjaTrader_Bertrand · 04-28-2009, 12:46 PM

Thanks Cliff, responded via mail.

ct · 04-30-2009, 04:38 AM

Bertrand

Any new developments?

Cliff

NinjaTrader_Bertrand · 04-30-2009, 06:02 AM

Hi Cliff, did you try debugging the strategy with the info I send via email? I can also try to reproduce this on my end, for this just respond via email and we take it from there.

ct · 05-01-2009, 12:29 PM

tertrans

It seems to be caused by placing an order via the dom.

Clif

NinjaTrader_Bertrand · 05-01-2009, 01:09 PM

Cliff, for which market and connection do you see this happening? Which NinjaTrader version are you using? It would be helpful to take a look at the trace and logs files for the day this issue occured - please forward them to me via email at support at ninjatrader dot com Attn Bertrand.

04-28-2009, 11:39 AM	#1
ct Senior Member Join Date: Dec 2006 Location: Nelson, New Zealand Posts: 358 Thanks: 1 Thanked 2 times in 2 posts	Strategy removed from chart I have a very simple strategy. It doesn't place orders. It keeps being removed from the chart . The connection does not disconnect and there is no message in the log. It is happening a lot. Any ideas?
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04-28-2009, 11:47 AM	#2
NinjaTrader_Josh NinjaTrader Product Manager Join Date: May 2007 Location: Denver, CO Posts: 17,458 Thanks: 1 Thanked 106 times in 70 posts	ct, Please provide more information as to the circumstances it is removed and if it is simple, please post the code as well. Thank you. Josh NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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04-28-2009, 11:55 AM	#3
ct Senior Member Join Date: Dec 2006 Location: Nelson, New Zealand Posts: 358 Thanks: 1 Thanked 2 times in 2 posts	Josh I add it to the chart. It works for and a while and then just disappears from the chart. I paint diamonds when I get a setup. Volume chart.
	Facebook Twitter YouTube

04-28-2009, 12:02 PM	#4
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,414 Thanks: 252 Thanked 978 times in 961 posts	ct, do you see any errors in the Log tab after it disappears? Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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04-28-2009, 12:08 PM	#5
ct Senior Member Join Date: Dec 2006 Location: Nelson, New Zealand Posts: 358 Thanks: 1 Thanked 2 times in 2 posts	Bertrand here is an export from the log:
	Facebook Twitter YouTube

04-28-2009, 12:10 PM	#6
ct Senior Member Join Date: Dec 2006 Location: Nelson, New Zealand Posts: 358 Thanks: 1 Thanked 2 times in 2 posts	the attachment again,
	Facebook Twitter YouTube

04-28-2009, 12:11 PM	#7
NinjaTrader_Josh NinjaTrader Product Manager Join Date: May 2007 Location: Denver, CO Posts: 17,458 Thanks: 1 Thanked 106 times in 70 posts	Hmm. Did not see any attachment. Josh NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

04-28-2009, 12:16 PM	#8
ct Senior Member Join Date: Dec 2006 Location: Nelson, New Zealand Posts: 358 Thanks: 1 Thanked 2 times in 2 posts	it is too big but I can email it.
	Facebook Twitter YouTube

04-28-2009, 12:25 PM	#9
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,414 Thanks: 252 Thanked 978 times in 961 posts	Yes, you can email it to support at ninjatrader dot com Attn Bertrand Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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04-28-2009, 12:33 PM	#10
ct Senior Member Join Date: Dec 2006 Location: Nelson, New Zealand Posts: 358 Thanks: 1 Thanked 2 times in 2 posts	Bertrand Done. Cliff
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04-28-2009, 12:46 PM	#11
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,414 Thanks: 252 Thanked 978 times in 961 posts	Thanks Cliff, responded via mail. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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04-30-2009, 04:38 AM	#12
ct Senior Member Join Date: Dec 2006 Location: Nelson, New Zealand Posts: 358 Thanks: 1 Thanked 2 times in 2 posts	Bertrand Any new developments? Cliff
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04-30-2009, 06:02 AM	#13
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,414 Thanks: 252 Thanked 978 times in 961 posts	Hi Cliff, did you try debugging the strategy with the info I send via email? I can also try to reproduce this on my end, for this just respond via email and we take it from there. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

05-01-2009, 12:29 PM	#14
ct Senior Member Join Date: Dec 2006 Location: Nelson, New Zealand Posts: 358 Thanks: 1 Thanked 2 times in 2 posts	tertrans It seems to be caused by placing an order via the dom. Clif
	Facebook Twitter YouTube

05-01-2009, 01:09 PM	#15
NinjaTrader_Bertrand NinjaTrader Customer Service Join Date: Sep 2008 Location: Germany Posts: 22,414 Thanks: 252 Thanked 978 times in 961 posts	Cliff, for which market and connection do you see this happening? Which NinjaTrader version are you using? It would be helpful to take a look at the trace and logs files for the day this issue occured - please forward them to me via email at support at ninjatrader dot com Attn Bertrand. Bertrand NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

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