Funny error when changing chart properties

[noincomenojobnoassets]

Hi guys,

When trying to change the lookback period and the session template in one run on the HE 05-10 chart, I got the following great error message:



Any ideas? Was unable to reproduce so far, however the error caused NT to crash ("NT has detected a problem and needs to shut down.") - not very pleasant during trading...

Plus: After the above error occured, the HE 05-10 chart was "X"ed out with the big red X and the "NT has detected..." message reappeared every time when pointing the mouse cursor at the broken chart...

Regards
ninjna

ps: Happened on beta11, we havent switched to 12/13 yet on that system since b11 has been the most stable version so far.

[NinjaTrader_Bertrand]

Hi ninjna, unfortunately it would be hard to tell since many fixes have been included in the last 2 beta updates you 'skipped' for now....perhaps you could now upgrade to the public beta 13 and then recheck?

However of course we would like to take a look at your logs and traces detailing this issue, you could forward us those via Help > Mail to Support.

[noincomenojobnoassets]

Sent an e-mail to support ätt ninjatrader dot com with "Attn: Bertrand" in the subject.

Thanks!

[noincomenojobnoassets]

Today I got the same error again, this time on beta14. Sent an e-mail to support including log, trace and workspace.

[NinjaTrader_Bertrand]

Thanks, got them and will take a look.