|05-24-2010, 08:57 AM||#1|
Join Date: Oct 2008
Location: Austin, TX
Thanked 21 times in 18 posts
Error: Order rejected for reason: Pending live orders affected order...
I am running into a very frustrating problem. I am using MB Trading as my broker and when I try and place an ATM strategy order, I get an error saying "Order rejected for reason: Pending live orders affected order..." when the stop and target orders were being placed. There are no other live orders. Thus, the problem is the trade is entered, but my stop and target orders are not entered.
I was using the latest version of NT6 and read somewhere in the forum to "upgrade" to NT7, so I did (NT7 B15). This fixed the problem at first, then I saw it again today. However, this time the stop and target orders were not placed and NT7 completely froze! I was in a live day trade, with no stops, and no ability to even get out of the trade! I quickly killed the program via task manager, restarted NT, reconnected to MB Trading, and then could at least click "close" to get out of the position. Huge loss. Luckily, I knew enough about computers to know to kill the process and restart the software.
This seems like a critical bug! Is there a solution?
|05-24-2010, 09:04 AM||#2|
NinjaTrader Customer Service
Join Date: Dec 2008
Location: Denver, CO, USA
Thanked 636 times in 610 posts
Thank you for your post.
Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.
In the message, please include the following:
1.) A link to this forum thread.
2.) Your log and trace files from the date this last occurred:
You will find the log file in the My Documents > NinjaTrader 7 > Log folder.
The log file will be named 'log.YYYYMMDD.txt'.
You will find the trace file in the My Documents > NinjaTrader 7 > Trace folder.
The trace file will be named 'trace.YYYYMMDD.txt',
KyleNinjaTrader Customer Service
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