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| Version 7 Beta General Questions & Bug Reports Ask questions here and post bug reports. |
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#1 |
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Junior Member
Join Date: Aug 2009
Posts: 20
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I have installed NT7 B17, but not reproduces any sound. I´veenable all application sound events but when I fill an order, no sounds executed.
As well as other programs reproduce the sounds without problems. Only about Ninja
Last edited by danemo; 06-30-2010 at 01:58 AM.
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#2 |
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NinjaTrader Customer Service
Join Date: Aug 2007
Location: Breda, Netherlands
Posts: 11,215
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Hello danemo,
Can you please reboot your PC and check if this will make any difference. If not, can you please post your latest log and trace files. You can find log and trace files at the following locations. Start Menu--> My Documents--> NinjaTrader 7--> Log--> log.20100630 for today. (log.yyyymmdd for any other date) Start Menu--> My Documents--> NinjaTrader 7--> Trace--> trace.20100630 for today. (trace.yyyymmdd for any other date) In addition, are there any specifics regarding your PC - do you perhaps have a Mac or an unusual setup?
Jason
NinjaTrader Customer Service |
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#3 | |
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Senior Member
Join Date: May 2008
Location: Hartford, CT. USA
Posts: 618
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Quote:
When I upgraded from beta 15 to beta 17, NT deleted all my custom sounds. Check the sounds folder to be sure your wave files are still there. RJay |
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#4 |
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Junior Member
Join Date: Aug 2009
Posts: 20
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Thank you very much. Nothing, it´s equal, I´ve checked the sounds folder, all Ok.
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#5 |
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NinjaTrader Customer Service
Join Date: Jun 2009
Location: Denver, CO
Posts: 3,149
Thanks: 10
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danemo, could you please post the trace file as well?
I don't want this to sound (no pun intended) stupid, but have you checked the basics of your setup? Are the speakers plugged in, turned on, mute is off, etc?
Austin
NinjaTrader Customer Service |
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#6 |
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Junior Member
Join Date: Aug 2009
Posts: 20
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man, Of course, Now I´ve installed new NT7 B18 and all it´s ok. Thank you.
Last edited by danemo; 07-01-2010 at 08:42 AM.
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#7 |
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NinjaTrader Customer Service
Join Date: Sep 2008
Location: Germany
Posts: 22,377
Thanks: 252
Thanked 966 times in 949 posts
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danemo, thanks for confirming the basics are covered - are you now expieriencing the same outcome on our freshly released Beta 18?
If yes, could you please post the trace as of your current install as well for our review? Thanks
Bertrand
NinjaTrader Customer Service |
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