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Installation and Licensing Support for installation and licensing of NinjaTrader.

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Old 07-13-2010, 01:29 PM   #1
sred1974
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Default Failed to connect to license servers

I am trying to connect to NT from work but I am getting the message "Failed to connect to license servers", Is there a way to connect to NT from work location, I tried to create a exception in firewall setting but it is asking me for server name and port, how can I specify this? your help is much appreciated.
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Old 07-13-2010, 01:49 PM   #2
NinjaTrader_RyanO
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Hi sred1974,

Thank you for your post.

The exceptions in the firewall are going to depend on the data provider. Please send an email to support[at]ninjatrader[dot]com and let us know which data provider you are using.

You can also try by connecting using a proxy server.
http://www.ninjatrader-support.com/H...ghAProxyServer
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