Attention!

gever17 · 12-10-2010, 05:31 PM

Hi All, hoping someone can help with this one!
I have the most recent NT7 loaded.
When I changed to the new contract date, for example 6E 12-10 to 6E 03-11, all the lines and markups I had on my charts are gone! How can I fix this with out having to redo everything?
Thanks
gever17

NinjaTrader_Chip · 12-11-2010, 12:01 PM

Hello gever17,

Welcome to the NinjaTrader Support Forums!

Please clarify the following:

• What version of NinjaTrader are you running? This can be found under Help > About…
• What data provider are you trying to connect to?

gever17 · 12-11-2010, 10:38 PM

Hi Chip,
I am running 64-bit 7.0.1000.1 connected through Zen-fire.

NinjaTrader_Chip · 12-12-2010, 05:45 PM

Hello gever17,

Drawing objects even if ‘Locked’ would not remain on the chart after changing the front-month (rollover). In this case it may be necessary to re-draw these items.

Here is more info on NinjaTrader 7 Charting:
Creating a Chart:
http://www.ninjatrader.com/support/h...ng_a_chart.htm

Navigating a Chart:
http://www.ninjatrader.com/support/h...ng_a_chart.htm

Please let me know if you have any additional questions.

gever17 · 12-12-2010, 09:34 PM

Thank you Chip
I will give it a try and be ready for the next rollover.
I appreciate your time!
gever17

NinjaTrader_Chip · 12-12-2010, 09:40 PM

Hello gever17,

Sounds good. Let me know if I can assist with anything else.

Have a good one!

gever17 · 12-20-2010, 10:32 AM

Hey Chip,
Well, just changed Cl contract from 10-11 to 02-11 and all my lines have disappeared. I made certain that all the lines were LOCKED. Any other suggestions? I sure hope we can fix this issue.
Thanks for looking!
gever17

NinjaTrader_Kyle · 12-20-2010, 10:42 AM

Hello gever17,

Please open the Options menu's data tab (Tools > Options > Data).
What merge policy setting is in place?

gever17 · 12-20-2010, 04:30 PM

Hi Kyle,
The merge policy is set to "MergeBackAdjusted"
Thanks
gever17

NinjaTrader_Jason · 12-21-2010, 05:13 AM

Hello gever17,

Unfortunately this is as expected. Locking drawing objects will not save your drawing objects for the new expiry month. Chip was incorrect in his statement.

Drawing objects are saved for the instrument and expiry month. If you roll over instruments, you will use a new different expiry month. So none of the drawing objects will appear in the chart that uses a new expiry month.

gever17 · 12-22-2010, 05:04 PM

Hello Jason,
Well, that is disappointing! To say the least. Is it in the works to fix this issue? As I am sure you know there is a lot of time spent going over charts and identifying levels that are marked as well as trendlines. This is a rather large issue.
Thank you
gever17

NinjaTrader_Jason · 12-23-2010, 05:10 AM

Hello gever17,

I will forward your suggestion to transfer drawing objects to instruments with a new expiry month to Development to put it on the list of future considerations of the software.

Thank you for your feedback.

12-10-2010, 05:31 PM	#1
gever17 Junior Member Join Date: Nov 2010 Posts: 8 Thanks: 4 Thanked 0 times in 0 posts	HELP!!!!!! Lines disappearing - Contract rollover Hi All, hoping someone can help with this one! I have the most recent NT7 loaded. When I changed to the new contract date, for example 6E 12-10 to 6E 03-11, all the lines and markups I had on my charts are gone! How can I fix this with out having to redo everything? Thanks gever17 Last edited by gever17; 12-10-2010 at 07:57 PM.
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12-11-2010, 12:01 PM	#2
NinjaTrader_Chip NinjaTrader Customer Service Join Date: Dec 2009 Location: Denver, CO Posts: 1,422 Thanks: 0 Thanked 0 times in 0 posts	Hello gever17, Welcome to the NinjaTrader Support Forums! Please clarify the following: • What version of NinjaTrader are you running? This can be found under Help > About… • What data provider are you trying to connect to? Chip NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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12-11-2010, 10:38 PM	#3
gever17 Junior Member Join Date: Nov 2010 Posts: 8 Thanks: 4 Thanked 0 times in 0 posts	Hi Chip, I am running 64-bit 7.0.1000.1 connected through Zen-fire.
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12-12-2010, 05:45 PM	#4
NinjaTrader_Chip NinjaTrader Customer Service Join Date: Dec 2009 Location: Denver, CO Posts: 1,422 Thanks: 0 Thanked 0 times in 0 posts	Hello gever17, Drawing objects even if ‘Locked’ would not remain on the chart after changing the front-month (rollover). In this case it may be necessary to re-draw these items. Here is more info on NinjaTrader 7 Charting: Creating a Chart: http://www.ninjatrader.com/support/h...ng_a_chart.htm Navigating a Chart: http://www.ninjatrader.com/support/h...ng_a_chart.htm Please let me know if you have any additional questions. Chip NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule Last edited by NinjaTrader_Chip; 12-21-2010 at 07:33 PM.
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12-12-2010, 09:34 PM	#5
gever17 Junior Member Join Date: Nov 2010 Posts: 8 Thanks: 4 Thanked 0 times in 0 posts	Thank you Chip I will give it a try and be ready for the next rollover. I appreciate your time! gever17
	Facebook Twitter YouTube

12-12-2010, 09:40 PM	#6
NinjaTrader_Chip NinjaTrader Customer Service Join Date: Dec 2009 Location: Denver, CO Posts: 1,422 Thanks: 0 Thanked 0 times in 0 posts	Hello gever17, Sounds good. Let me know if I can assist with anything else. Have a good one! Chip NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

12-20-2010, 10:32 AM	#7
gever17 Junior Member Join Date: Nov 2010 Posts: 8 Thanks: 4 Thanked 0 times in 0 posts	Hey Chip, Well, just changed Cl contract from 10-11 to 02-11 and all my lines have disappeared. I made certain that all the lines were LOCKED. Any other suggestions? I sure hope we can fix this issue. Thanks for looking! gever17
	Facebook Twitter YouTube

12-20-2010, 10:42 AM	#8
NinjaTrader_Kyle NinjaTrader Customer Service Join Date: Dec 2008 Location: Denver, CO, USA Posts: 7,353 Thanks: 146 Thanked 253 times in 249 posts	Hello gever17, Please open the Options menu's data tab (Tools > Options > Data). What merge policy setting is in place? Kyle NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

12-20-2010, 04:30 PM	#9
gever17 Junior Member Join Date: Nov 2010 Posts: 8 Thanks: 4 Thanked 0 times in 0 posts	Hi Kyle, The merge policy is set to "MergeBackAdjusted" Thanks gever17
	Facebook Twitter YouTube

12-21-2010, 05:13 AM	#10
NinjaTrader_Jason NinjaTrader Customer Service Join Date: Aug 2007 Location: Breda, Netherlands Posts: 11,225 Thanks: 83 Thanked 333 times in 325 posts	Hello gever17, Unfortunately this is as expected. Locking drawing objects will not save your drawing objects for the new expiry month. Chip was incorrect in his statement. Drawing objects are saved for the instrument and expiry month. If you roll over instruments, you will use a new different expiry month. So none of the drawing objects will appear in the chart that uses a new expiry month. Jason NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

12-22-2010, 05:04 PM	#11
gever17 Junior Member Join Date: Nov 2010 Posts: 8 Thanks: 4 Thanked 0 times in 0 posts	Hello Jason, Well, that is disappointing! To say the least. Is it in the works to fix this issue? As I am sure you know there is a lot of time spent going over charts and identifying levels that are marked as well as trendlines. This is a rather large issue. Thank you gever17
	Facebook Twitter YouTube

12-23-2010, 05:10 AM	#12
NinjaTrader_Jason NinjaTrader Customer Service Join Date: Aug 2007 Location: Breda, Netherlands Posts: 11,225 Thanks: 83 Thanked 333 times in 325 posts	Hello gever17, I will forward your suggestion to transfer drawing objects to instruments with a new expiry month to Development to put it on the list of future considerations of the software. Thank you for your feedback. Jason NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

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