NinjaTrader Support Forum  

Go Back   NinjaTrader Support Forum > Application Technical Support > Miscellaneous Support

Miscellaneous Support Miscellaneous support issues.

Reply
 
Thread Tools Display Modes
Old 01-03-2011, 11:59 AM   #1
Harry
Senior Member
 
Join Date: Oct 2007
Posts: 1,827
Thanks: 12
Thanked 83 times in 67 posts
Default Instrument Settings for SB

I have posted this three times, and it was confirmed several times that you have forwarded this to development but there is no reaction so far.

For SB there is no contract month 01-11. Could you please delete it once and forever.

I have deleted this contract month already 30 or 40 times, but everytime I connect to Kinetick/Interactive Brokers, NinjaTrader recreates the contract, overriding my decision to delete it.

Could you please allow for users to choose the contract months they want to use and not reload them all the time?
Last edited by Harry; 01-03-2011 at 12:49 PM.
Harry is offline  
Reply With Quote
Old 01-03-2011, 01:57 PM   #2
NinjaTrader_Josh
NinjaTrader Product Manager
 
NinjaTrader_Josh's Avatar
 
Join Date: May 2007
Location: Denver, CO
Posts: 17,458
Thanks: 1
Thanked 106 times in 70 posts
Default

Will check up on the status of this in our feedback list for you.
NinjaTrader_Josh is offline  
Reply With Quote
Old 01-18-2011, 08:46 AM   #3
NinjaTrader_Josh
NinjaTrader Product Manager
 
NinjaTrader_Josh's Avatar
 
Join Date: May 2007
Location: Denver, CO
Posts: 17,458
Thanks: 1
Thanked 106 times in 70 posts
Default

SB 01-11, 01-10, and any other January contracts have been removed. You should no longer see them if you delete them one more time.
NinjaTrader_Josh is offline  
Reply With Quote
Old 02-05-2011, 05:55 PM   #4
Harry
Senior Member
 
Join Date: Oct 2007
Posts: 1,827
Thanks: 12
Thanked 83 times in 67 posts
Default

I have made an instrument reset today. Guess what happened. Lots of noisy popups. The SB contract 01-11 reappeared and I have to delete it again and change all the rollover dates. For the next year or so, I will only do instrument resets with my laptop, as I do not think that there is any hope that even the 50 most liquid contracts will be correctly entered.

I have now asked about 5 or 10 times that this SB contract is removed, it looks like an impossible task.Sorry for being blunt.

Quote:
Originally Posted by NinjaTrader_Josh View Post
SB 01-11, 01-10, and any other January contracts have been removed. You should no longer see them if you delete them one more time.
Harry is offline  
Reply With Quote
Old 02-07-2011, 08:30 AM   #5
NinjaTrader_Josh
NinjaTrader Product Manager
 
NinjaTrader_Josh's Avatar
 
Join Date: May 2007
Location: Denver, CO
Posts: 17,458
Thanks: 1
Thanked 106 times in 70 posts
Default

SB 01-11 does not exist anywhere on the servers. If you do Reset Instruments it will show up because you are resetting to your version of NT's factory defaults. There would have been no way the factory defaults would be any different after what we did on the server's end versus what it was before. That would require you to reinstall some kind of hotfix version of NT which is not available. Basically if you want to use Reset Instruments to have 01-11 removed you need to wait till the next version when the factory defaults included in your NT version are updated as well. In the meantime, you will just need to remove them by hand and it will not be redownloaded from the server because it does not exist on the server.
NinjaTrader_Josh is offline  
Reply With Quote
Old 02-07-2011, 12:07 PM   #6
Harry
Senior Member
 
Join Date: Oct 2007
Posts: 1,827
Thanks: 12
Thanked 83 times in 67 posts
Default

Was not aware that resetting would reset to factory defaults and not to current values stored on your servers.

I understood that an instrument reset is necessary to comply with instrument changes that have occured since the install of NinjaTrader. So if an exchange changes some of its rules or instruments, the instrument reset should update settings and instruments to reflect the necessary changes.

How can this be achieved, if you reset to factory default? That does not make sense!
Harry is offline  
Reply With Quote
Old 02-07-2011, 12:46 PM   #7
NinjaTrader_Josh
NinjaTrader Product Manager
 
NinjaTrader_Josh's Avatar
 
Join Date: May 2007
Location: Denver, CO
Posts: 17,458
Thanks: 1
Thanked 106 times in 70 posts
Default

No, if an exchange changes something we always release a hotfix and put out advisories on required NT versions to see those changes.
NinjaTrader_Josh is offline  
Reply With Quote
Old 02-07-2011, 02:24 PM   #8
Harry
Senior Member
 
Join Date: Oct 2007
Posts: 1,827
Thanks: 12
Thanked 83 times in 67 posts
Default

Hi Josh,

thanks for explaining.
Harry is offline  
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
EURUSD vs 6E Instrument Settings Oil_Trader Automated Trading 3 11-04-2010 03:29 AM
Instrument Settings Harry Version 7 Beta General Questions & Bug Reports 17 09-21-2010 06:29 PM
Instrument Manager Settings for SPI trumpy Connecting 4 05-22-2010 04:25 PM
Instrument Settings reicog Version 7 Beta General Questions & Bug Reports 1 03-23-2010 09:12 AM
How to restore settings/instrument manager after re-installing? pipal Miscellaneous Support 1 05-18-2009 02:58 AM


All times are GMT -6. The time now is 10:18 AM.