NinjaTrader Support Forum  
X

Attention!

This website will be down for maintenance from Friday May 24th at 6PM MDT until Saturday May 25th at 11AM MDT. We apologize for the inconvenience. If you need assistance during this time, please email sales@ninjatrader.com


Go Back   NinjaTrader Support Forum > NinjaScript Development Support > Strategy Development

Strategy Development Support for the development of custom automated trading strategies using NinjaScript.

Reply
 
Thread Tools Display Modes
Old 04-30-2012, 10:10 AM   #1
abfc123
Member
 
Join Date: Jul 2010
Posts: 80
Thanks: 2
Thanked 0 times in 0 posts
Default NinjaTrader Spam Popups

Despite selecting the checkbox that is supposed to prevent further popups advertising the new release, I am receiving MULTIPLE popup panels after an extended period.

Whats worse is that every time they appear my strategy is disabled!

I have NEVER seen this marketing from within an Institutional grade platform, it isn't doing your product any favors.

Wouldn't it be more sensible to relay this information via the email account associated with the purchase?

Regards
abfc123 is offline  
Reply With Quote
Old 04-30-2012, 10:25 AM   #2
NinjaTrader_Brett
NinjaTrader Customer Service
 
NinjaTrader_Brett's Avatar
 
Join Date: Dec 2009
Location: Denver, CO, USA
Posts: 6,498
Thanks: 109
Thanked 291 times in 280 posts
Default

Hello,

Thanks for the forum post and sorry to hear of the frustration.

To clarify further are you seeing that happen every hour or every release for the pop up to return.

If its every release then this would be expected. The checkbox only dismisses that one announcement only from coming up again.

Therefor with that said their is a secondary issue you commented on:

Quote:
Whats worse is that every time they appear my strategy is disabled!
An announcement pop up in NinjaTrader should NEVER interfere with a running strategy. I would want to look into this and have you send in your logs and traces to support at ninjatrader dot com reference this forum post via the control center->help->license key so that I can look into what happened.

-Brett
NinjaTrader_Brett is offline  
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Upgrade frm NinjaTrader 7.0.1000.7 to NinjaTrader 7.0.1000.8 ggeib750 Suggestions And Feedback 14 02-16-2012 07:54 AM
NinjaTrader.Cbi.Order vs. NinjaTrader.Cbi.IOrder trador Strategy Development 5 11-23-2011 03:36 AM
C# and NinjaTrader kenb2004 Strategy Development 3 10-15-2010 11:53 AM
Thank You Ninjatrader geoMEAN Suggestions And Feedback 3 05-05-2009 11:03 AM
Turn off Chart Trader Popups? bigtexmike SuperDOM and other Order Entry Windows 1 05-29-2008 09:30 AM


All times are GMT -6. The time now is 03:58 AM.